HP NetVectra N30, NetVectra N20 manual If Your Keyboard Does Not Work

2 Troubleshooting Your PC

If Your PC Does Not Start Properly

If Your Keyboard Does Not Work

1Ensure that the keyboard is correctly connected to the PC.

2Ensure that no keys are stuck on the keyboard.

3Ensure that no liquids have been spilled on the keyboard.

4If you turn on your PC, the operating system boots, the keyboard is correctly connected and does not work, the power-on password may be set to “keyboard locked”. You will need to enter a password to unlock the keyboard (and mouse).

If your Mouse Does Not Work

1Ensure that the mouse is correctly connected to the PC.

2Ensure the mouse driver supplied with the preloaded software is installed correctly.

3Clean the mouse ball and rollers.

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