TROUBLESHOOTING
ERROR MESSAGES
COMM.ERROR — There is a problem with a fax communication. This could be caused by a
NO ANSWER — The fax machine you tried to call did not answer.
POLLING ERROR — The remote fax machine you want to poll is not ready to respond to your poll. Your fax ma- chine cannot receive a fax during poll- ing.
DOCUMENT JAM — The original doc- ument is jammed in the feeder.
NO PAPER — The fax machine is out of recording paper or the cover is open.
OVERHEAT — This could happen when the fax machine receives sever- al
CLEARING A
DOCUMENT JAM
If a document jams during transmis- sion, do NOT pull the document out of the slot. Doing so could harm the fax machine. Follow these steps to re- move the document.
1.Unplug the fax machine’s power cord.
2.Open the cover by lifting up the release lever on the side of the fax machine.
3.Press the roller’s tabs outward and lift the roller out of the fax machine.
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