If you need to contact HP Customer Support, do the following before you call:

1Make sure that the OfficeJet Pro is plugged in and powered on, that the specified inkjet print cartridges are installed correctly, and that the recommended paper is properly loaded in the input tray.

2Review the setup section (Chapter 2) and the troubleshooting section (Chapter 12) in this User’s Guide.

3Try resetting the OfficeJet Pro by powering it off, then on again, using the white button in the lower right front corner of the product.

4Call the HP FIRST toll-free number (see page 11-2) and/or check HP’s Internet site (http://www.hp.com/go/officejet-pro) for information that might help you quickly resolve your problem.

5If you are still experiencing problems and need to speak with an HP Customer Support Representative:

a Have your serial number ready.

b Print a Self Test Page (see “Using the Self Test Page” on 12-3).

c Make a color copy.

d Be prepared to describe the problem you are experiencing in detail.

6Call HP Customer Support.

Calling in the U.S. and Canada During Warranty

Call 208-323-2551 Monday through Friday from 6:00 am to 10:00 pm Mountain Standard Time (MST) and Saturdays from 9:00 am to 4:00 pm MST. This service is free during the warranty period; however, your standard long-distance phone charges still apply.

Calling in the U.S. and Canada Post Warranty

If your product is not under warranty, you can call 1-800-999-1148. A per-call, out-of-warranty support fee will be charged to your credit card. You can also call 1-900-555-1500 ($2.50 per minute) from 7:00 am to 6:00 pm MST and Saturdays from 9:00 am to 3:00 pm MST. Charges begin only when you are connected with a support technician. (Prices and hours are subject to change without notice.)

11-4Support Services

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HP Pro 1175cxi, Pro 1175cse manual Calling in the U.S. and Canada During Warranty, 11-4Support Services

Pro 1175cxi, Pro 1175cse, Pro 1175c specifications

The HP DesignJet Pro 1175c, Pro 1175cse, and Pro 1175cxi printers are renowned for their ability to deliver high-quality color prints, making them ideal choices for professionals in fields such as architecture, engineering, and graphic design. These printers exemplify HP's commitment to efficiency, precision, and versatility, catering to the dynamic demands of various industries.

One of the standout features of the Pro 1175 series is its exceptional print quality. Utilizing HP’s advanced ink technology, these printers produce vibrant colors and intricate details, ensuring that every print is true to the original design. With a maximum resolution of up to 2400 x 1200 dpi, users can expect professional-grade prints. The printers support a wide range of media types and sizes, up to 24 inches wide, providing flexibility for different projects.

The design of the HP Pro 1175 printers includes a user-friendly interface, equipped with an intuitive LCD display that simplifies the print management process. This feature allows users to easily navigate settings and monitor print jobs, enhancing overall productivity. The models also support various connectivity options, including USB and Ethernet, which enable seamless integration into existing workflows.

Another critical aspect of the Pro 1175 series is their efficiency. Designed for high-volume printing, these printers boast fast print speeds, significantly reducing wait times for large-format outputs. They also incorporate HP’s SmartStream technology, which optimizes print jobs and helps manage color consistency across multiple prints, an essential feature for design teams working on collaborative projects.

In terms of reliability, the Pro 1175c, Pro 1175cse, and Pro 1175cxi models are built to last. HP's robust engineering ensures that these printers can withstand the rigors of daily use while maintaining high performance. Additionally, the printers come with advanced media handling capabilities, allowing them to feed various paper types without jams or issues.

Overall, the HP Pro 1175 series combines cutting-edge technology with user-centered design, making these printers a worthwhile investment for professionals who demand quality, speed, and flexibility in their printing solutions. Whether creating detailed architectural drawings or vivid marketing materials, the Pro 1175c, Pro 1175cse, and Pro 1175cxi deliver results that truly stand out.