hp digital copier 610 printing and software guide

 

 

problem

solution

Automatic paper type

When the Automatic paper type option is

option is enabled

enabled, it takes a few seconds for the printer to

 

determine the appropriate paper type. To increase

 

the print speed, specify a paper type. For more

 

information, see adjust paper settings for printing

 

on page 4.

 

 

Two-sided printing

Allow more time to print two-sided documents than

does not seem to work

to print single-sided documents.

 

 

Printer software is

Download the most recent software updates for

outdated

the printer at:

 

 

www.hp.com/go/copiers

 

 

 

Computer does not

Check the computer’s RAM and processor

meet system

 

speed. For more information, see system

requirements

 

requirements on page 35.

 

Increase the space on your hard drive. If your

 

 

computer has less than 100 MB available on

 

 

the hard drive, the printer will require more

 

 

time to process printing jobs.

 

 

Printhead is failing

A failing, but usable, printhead might slow printer

 

performance. Print a Self-Test Report from the front

 

panel to check whether a printhead is failing. For

 

more information, see Self-Test Report in the HP

 

Digital Copier 510/610 Reference Guide.

 

 

 

two-sided printing problems

Several issues may occur when you try to print a two-sided document. For more information, also see Troubleshooting in the HP Digital Copier 510/ 610 Reference Guide.

problem

solution

The option for two-sided

In the Setup tab, verify that the paper type

printing cannot be selected

and size you have selected are supported

 

by the two-sided printing accessory. For a

 

list of supported paper types, see load

 

specialty paper for printing on page 2.

 

 

Paper size changes when the

This means that the paper size selected in

two-sided printing option is

the Setup tab of the Properties dialog box

selected

is not supported by the two-sided printing

 

accessory. Select a supported paper type

 

and size.

 

 

two-sided printing problems

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