hp digital copier 610 printing and software guide

problem

solution

The binding margin is in the

You may have selected an incorrect

wrong place

paper orientation (Book or Tablet). On

 

the Features tab of the Properties dialog

 

box, verify that your selection places the

 

binding along the side (Book) or the top

 

(Tablet) of your paper.

 

 

Only one side prints although

Use the following solutions:

the two-sided printing option is

•

Print the document using the manual

selected

 

two-sided printing feature.

 

•

Use a paper type supported by the

 

 

two-sided printing accessory.

 

•

Use a paper size supported by the

 

 

two-sided printing accessory.

USB connection problems

The following errors may occur if a problem exists with the USB connection between your HP Digital Copier and your computer.

problem

solution

there was an

This error message appears if the copier/printer is not

error writing

receiving correct data from another USB device or the hub.

to <name of

Connect the copier/printer directly to the USB port on the

USB port>

computer.

 

 

conflicting

A printing conflict may arise when the copier/printer and

USB cable

several USB devices are attached to a hub. Use one of the

connections

following methods to solve the conflict:

 

•

Connect your copier/printer directly to your computer

 

 

with the USB cable; do not use a hub.

 

•

If the copier/printer is attached to a hub, do not use

 

 

other USB devices attached to the hub while printing.

 

 

no plug-and-

Your computer should detect your copier/printer and allow

play event

you to proceed through the software installation process as

occurs,

soon as you plug your copier/printer into the computer. If

preventing

you experience problems, do the following:

the software

•

Verify that the USB cable if firmly connected to your

installation

 

copier/printer and to your computer.

 

•

Verify that the On button on the front panel is lit.

 

• Verify that your operating system complies with the list of

 

 

supported systems in system requirements on page 35.

 

 

 

32

troubleshooting tips