Maintenance and Service Guide
Page
Contents
Removal and Replacement Procedures
Product Description
Features
Product Description
Product Description
Resetting the Notebook
Power Management
Front Components, HP Pavilion zv6000
External Components
Component Function
Front Components, Compaq Presario R4000
Rear Panel Components
Right-Side Components
Right-Side Components
Left-Side Components
Item Component Function
Standard Keyboard Components
Fn key
Standard Keyboard Components
Top Components, HP Pavilion zv6000
Top Components, HP Pavilion zv6000
Top Components, Compaq Presario R4000
Top Components, Compaq Presario R4000
TouchPad Components, HP Pavilion zv6000
TouchPad Components, Compaq Presario R4000
Bottom Components
Bottom Components
Design Overview
Computer Setup
Troubleshooting
Accessing Computer Setup
Computer Setup Defaults
Security Menu
Main Menu
Select To Do This
Advanced Menu
Selecting from the Advanced Menu
Exit Menu
Troubleshooting Flowcharts Overview
Troubleshooting Flowcharts
Flowchart 2.14-No OS Loading, Optical Drive
Flowchart No Power Part
Flowchart 2.1-Initial Troubleshooting
Flowchart 2.2-No Power, Part
Flowchart 2.3-No Power, Part
External
Flowchart 2.4-No Power, Part
Flowchart 2.5-No Power, Part
Flowchart 2.6-No Video, Part
Flowchart No Video Part
Flowchart 2.7-No Video, Part
Reseat power Cord in docking Device Power outlet
Flowchart 2.8-Nonfunctioning Docking Device if applicable
Flowchart 2.9-No Operating System OS Loading
Loading
Flowchart 2.10-No OS Loading, Hard Drive, Part
Flowchart No OS Loading Hard Drive, Part
Flowchart 2.11-No OS Loading, Hard Drive, Part
Flowchart 2.12-No OS Loading, Hard Drive, Part
System board
Flowchart 2.13-No OS Loading, Diskette Drive
Flowchart 2.14-No OS Loading, Optical Drive
Flowchart 2.15-No Audio, Part
Flowchart 2.16-No Audio, Part
Cmos
Flowchart 2.17-Nonfunctioning Device
Flowchart 2.18-Nonfunctioning Keyboard
Pointing device Not operating Properly Connect notebook
Flowchart 2.19-Nonfunctioning Pointing Device
Flowchart 2.20-No Network/Modem Connection
Serial Number Location
Illustrated Parts Catalog
Illustrated Parts Catalog
Spare Parts Notebook Major Components
Wireless antenna boards and cables not illustrated
Spare Part
Display inverters not illustrated
Illustrated Parts Catalog
Keyboards
Keyboard covers
Illustrated Parts Catalog
Miscellaneous Plastics Kit
Bluetooth wireless board includes Bluetooth
TouchPad components not illustrated
TouchPad support bracket for use with
Illustrated Parts Catalog
System boards
Thermal modules
Illustrated Parts Catalog
Memory modules
Fan assembly
Speakers
Optical drives
Illustrated Parts Catalog
Base enclosures
Battery packs
Mass Storage Devices
Mass Storage Devices Spare Part Number Information
Miscellaneous Plastics Kit Spare Part Number
Miscellaneous Plastics Kit
Miscellaneous Not Illustrated Spare Part Number Information
Miscellaneous Not Illustrated
Description Number
Wired headset with volume control
USB digital drive
USB travel mouse
Sequential Part Number Listing
Sequential Part Number Listing
Sequential Part Number Listing
Sequential Part Number Listing
383914-001 Display latch kit
Sequential Part Number Listing
Sequential Part Number Listing
Sequential Part Number Listing
Sequential Part Number Listing
Tools Required
Removal and Replacement Preliminaries
Plastic Parts
Service Considerations
Preventing Damage to Removable Drives
Preventing Electrostatic Damage
Packaging and Transporting Precautions
Use the following grounding precautions at workstations
Workstation Precautions
Grounding Equipment and Methods
Static-Shielding Materials
Typical Electrostatic Voltage Levels
Relative Humidity Event 10% 40% 55%
Material Use Voltage Protection Level
Removal and Replacement Procedures
Serial Number
Disassembly Sequence Chart
Disassembly Sequence Chart
# of Screws Removed
Internal Memory Module Display Assembly
Battery Pack Spare Part Number Information
Preparing the Notebook for Disassembly
Reverse the above procedure to install the battery pack
Hard Drive Spare Part Number Information
Hard Drive
Removing the Hard Drive Cover
Removing the Hard Drive
Removing the Hard Drive Frame
Memory Module Spare Part Number Information
External Memory Module
Removing the Memory Module Compartment Cover
Reverse the above procedure to install a memory module
Optical Drive Spare Part Number Information
Optical Drive
Reverse the above procedure to install the optical drive
Keyboard Cover Spare Part Number Information
Keyboard Cover
Removing the Keyboard Cover Screws
Applying Protective Masking Tape, HP Pavilion zv6000 Models
Releasing the Keyboard Cover, HP Pavilion zv6000 Models
Removing the Keyboard Cover, HP Pavilion zv6000 Models
Releasing the Keyboard Cover, Compaq Presario R4000 Models
Reverse the above procedure to install the keyboard cover
Volume Board Spare Part Number Information
Volume Board
Bluetooth Board Spare Part Number Information
Bluetooth Board
Keyboard Spare Part Number Information
Keyboard
Removing the Keyboard Screws
Releasing the Keyboard
Reverse the above procedure to install the keyboard
Mini PCI Communications Card Spare Part Number Information
Mini PCI Communications Card
Removing a Mini PCI Communications Card
Internal Memory Module
Reverse the above procedure to install a memory module
Display Assembly Spare Part Number Information
Display Assembly
Removing the Display Screws, HP Pavilion zv6000 Models
Removal and Replacement Procedures
Removing the Display Assembly, HP Pavilion zv6000 Models
Removing the Display Screws, Compaq Presario R4000 Models
Removal and Replacement Procedures
Reverse the above procedure to install the display assembly
Base Enclosure Spare Part Number Information
Base Enclosure
Removal and Replacement Procedures
Removal and Replacement Procedures
Disconnecting the Fan Cable, HP Pavilion zv6000 Models
Removing the Base Enclosure, HP Pavilion zv6000 Models
Removal and Replacement Procedures
Removal and Replacement Procedures
Disconnecting the Fan Cable, Compaq Presario R4000 Models
Reverse the above procedure to install the base enclosure
Fan Assembly Spare Part Number Information
Fan Assembly
Reverse the above procedure to install the fan assembly
Speaker Spare Part Number Information
Speaker
Reverse the above procedure to install the speaker
Front Board Spare Part Number Information
Front Board
Disconnecting the Front Board Cable
Reverse the above procedure to install the front board
Thermal Module Spare Part Number Information
Thermal Module
Removing the Thermal Module
Reverse the above procedure to install the thermal module
Processor Spare Part Number Information
Processor
Reverse the above procedure to install the processor
Thermal Frame Spare Part Number Information
Thermal Frame
Removing the Thermal Frame Screw
Removing the Top Cover Rear Bezel, HP Pavilion zv6000 Models
Removing the Thermal Frame
Removing the Fan Shield
Reverse the above procedure to install the thermal frame
System Board Spare Part Number Information
System Board
Removal and Replacement Procedures
Removing the System Board Screws
Removing the System Board
Removing the RJ-11 Modem Cable
Removing the RTC Battery
Weight
Dimensions Metric
Temperature
Input Power
Relative humidity noncondensing
Maximum altitude unpressurized
Inch, WXGA, TFT Display
Inch, XGA, TFT Display
Hard Drives
DVD/CD-RW Combo Drive
Audio output
Access time
Level Cache buffer Data transfer rate
Startup time
Center hole diameter
DVD±RW and CD-RW Combo Drive
Cache buffer Data transfer rate
Audio output level
Hardware DMA System Function
System DMA
Hardware IRQ System Function
System Interrupts
IRQ12
Address hex
System I/O Addresses
System I/O Addresses
NIC
Memory Map Address hex
System Memory Map
System Memory Map
NIC
Table A-1 Audio-Out Headphone
Pin Signal
Table A-3 Universal Serial Bus
Table A-2 Audio-In Microphone
Table A-4 External Monitor
Table A-5 RJ-45 Network
Table A-6 RJ-11 Modem
Table A-7 Video-Out
Conductor Power Cord Set
Power Cord Set Requirements
General Requirements
Country-Specific Requirements
Conductor Power Cord Set Requirements
Country/Region Accredited Agency Applicable Note Number
KE a
Screw Listing
Table C-1 Phillips PM2.0×7.0 Screw
Color Qty Length Thread Head Width Black Where used
Table C-1 Phillips PM2.0×7.0 Screw
Table C-1 Phillips PM2.0×7.0 Screw
Table C-1 Phillips PM2.0×7.0 Screw
Table C-1 Phillips PM2.0×7.0 Screw
Table C-1 Phillips PM2.0×7.0 Screw
Table C-1 Phillips PM2.0×7.0 Screw
Phillips PM2.0×7.0 Screw Location
Table C-1 Phillips PM2.0×7.0 Screw
Table C-1 Phillips PM2.0×7.0 Screw
Table C-2 Phillips PM3.0×4.5 Screw
Table C-3 Phillips PM2.0×15.0 Screw
Color Qty Length Thread Head Width Black 15.0 mm Where used
Table C-3 Phillips PM2.0×15.0 Screw
Table C-3 Phillips PM2.0×15.0 Screw
Table C-4 Phillips PM2.0×4.0 Screw
Table C-4 Phillips PM2.0×4.0 Screw
Table C-4 Phillips PM2.0×4.0 Screw
Table C-5 Phillips PM1.5×3.0 Screw
Color Qty Length Thread Head Width Silver Where used
Table C-5 Phillips PM1.5×3.0 Screw
Table C-6 Phillips PM2.0×4.0 Coarse Thread Screw
Table C-7 Phillips PM2.0×11.0 Spring-Loaded Shoulder Screw
Color Qty Length Thread Head Width Silver 11.0 mm Where used
Color Qty Length Thread Head Width Silver
Table C-8 Phillips PM2.0×3.0 Screw
Table C-9 Phillips PM1.5×8.0 Screw
Index
Index
Index-3
Index-4
Index-5
Index-6
Index-7
