Problem

Possible cause

Solution

 

 

 

The Lithium

Battery voltage

The camera will not attempt to

Ion battery

is too low for

charge a battery that may be

will not

charging to

damaged or over-discharged.

charge

start.

Remove the battery from the

(continued).

 

camera and charge it in the

 

 

HP quick recharger for R-series

 

 

cameras or the spare battery

 

 

charging bay of the dock (both

 

 

purchased separately), then try it

 

 

in the camera again. If this does

 

 

not work, it is likely that the

 

 

battery is bad. Purchase a new

 

 

Lithium Ion battery and try again

 

 

(see page 193).

 

 

 

The camera

The camera is

Turn on the camera.

does not

turned off or

 

respond

has shut down.

 

when I press

 

 

The camera is

Most of the camera buttons do

a button.

connected to a

not respond when the camera is

 

 

computer.

connected to a computer. If they

 

 

respond, it is only to turn the

 

 

Image Display on if it is off, or, in

 

 

some cases, turn the Image

 

 

Display off if it is on.

 

 

 

 

The camera is

Wait until the Power/Memory

 

processing an

light turns solid green, indicating

 

image.

the camera has completed

 

 

processing the previously taken

 

 

image.

 

 

 

 

The battery is

Replace or recharge the battery.

 

drained.

 

 

 

 

148 HP Photosmart R717 User’s Manual