Message

Possible cause

Solution

 

 

 

CARD HAS

The optional

Re-format the memory card

WRONG FORMAT

memory card that

by following the

 

is installed is

instructions on the Image

 

formatted for a

Display (remove the card

 

different device,

from the camera if you do

 

such as an MP3

not want it to be re-

 

player.

formatted). Formatting the

 

 

memory card will delete

 

 

all files on the card.

 

 

 

Cannot display

Possibly an

• The image may be

image.

image taken with

okay. Transfer the

<filename>

another camera

image to your

 

or a corrupt

computer and try

 

image file caused

opening it with the

 

by the camera

HP Image Zone

 

not shutting down

software.

 

properly.

• Do not remove the

 

 

memory card when the

 

 

camera is turned on.

 

 

 

No devices are

The camera may

Make sure the camera is

connected to the

not be properly

properly inserted into dock

camera dock.

seated in the

and check the USB cable

 

dock or the

connectors at both the

 

cables may not

dock and printer,

 

be firmly

computer, or television.

 

connected.

 

 

 

 

No printable

The camera has

Disconnect the camera

images in

no still images.

from the printer, then take

memory.

Video clips

still images before

or

cannot be printed

reconnecting the camera

No printable

directly from the

to the printer.

images on card.

camera.

 

 

 

 

166 HP Photosmart R717 User’s Manual