Problem | Possible cause | Solution |
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I am having a |
| • Refer to the computer |
problem |
| requirements (page 137). |
installing or |
| • Refer to the HP Customer |
using the |
| Support website: |
HP Image |
| www.hp.com/support |
Zone |
|
|
software. |
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|
|
|
I receive an | A power surge | Close the HP Image Zone Transfer |
error | or | software, disconnect the camera |
message | discharge may | from the computer (or remove it |
when | have | from the camera dock), and reset |
transferring | interrupted the | the camera (see page 136). |
images to my | transfer. | Then, restart the image transfer |
computer. |
| process (see page 115). |
|
|
|
Troubleshooting and Support 159