A Troubleshooting for VASA

VASA Provider Registration Related Issue

If an error occurs during the VASA Provider registration process on the vCenter server, it might be caused by one of the following issues:

The port used by Recovery Manager for the VMware installed host is being blocked by firewall or anti-virus software. By default, the VASA Web service uses port 9997 for communications. The current port number can be obtained through the Admin Tool interface.

A proper SMS certificate has not been properly installed on the Recovery Manager for VMware host prior to the VASA provider registration. Refer to “Registering an SMS Certificate for the VASA Provider” (page 29) for complete details.

Inspecting VASA Provider and vCenter Server Communication

VASA provider and vCenter server communications can be inspected by setting the log level to "High" from the Configuration option from the VASA tab available from the Admin Tools. When the log level is set to "High", the received soap requests and replied responses will be written to the log file. Following are descriptions of the alarm and event messages that might be generated and suggested actions for each.

Alarm Type Message

MESSAGE

(ID:300de) -{Info}

SUGGESTED ACTION

Refer to Alert Code 0x300de in HP 3PAR InForm OS Message and Operator's Guide.

MESSAGE

(ID:300fa) -{Info}

SUGGESTED ACTION

Refer to Alert Code 0x300fa in HP 3PAR InForm OS Message and Operator's Guide.

MESSAGE

(ID:400fa) -{Info}

SUGGESTED ACTION

Refer to Alert Code 0x400fa in HP 3PAR InForm OS Message and Operator's Guide.

MESSAGE

(ID:e0001) -{Info}

SUGGESTED ACTION

Refer to Alert Code 0xe0001 in HP 3PAR InForm OS Message and Operator's Guide.

MESSAGE

(ID:e0002) -{Info}

SUGGESTED ACTION

Refer to Alert Code 0xe0002 in HP 3PAR InForm OS Message and Operator's Guide.

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HP Recovery Manager Software for VMware vSphere manual Troubleshooting for Vasa, Vasa Provider Registration Related Issue

Recovery Manager Software for VMware vSphere specifications

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