CD-ROM, CD-RW, DVD-ROM, or DVD Writer Drive (continued)

Symptom

Problem

Solution

 

 

 

Cannot remove a CD or

The PC is turned off.

Turn on your PC and press the Eject button to extend

DVD disc.

 

the tray.

Cannot create (burn)

Problem with disc.

• Make sure the label is face up and centered in the tray.

a disc.

 

• Verify that you are using the correct disc type (media) for

 

 

the drive. Try a different brand of disc.

 

 

• Make sure the disc is clean and undamaged. If

 

 

recording stopped during a recording session, the disc

 

 

may be damaged; use a different disc.

 

 

• Use the correct type of disc for the type of files you are

 

 

recording. When using a CD-R disc, make sure it is

 

 

blank when recording music, and is blank or

 

 

appendable (disc with space to add more data files)

 

 

when recording data.

 

 

• Verify that you are using the correct disk when making a

 

 

copy of a disc. RecordNow! can record only to the same

 

 

disc type as the source. For example, you can record a

 

 

DVD only to a DVD+R or a DVD+RW disc, and you can

 

 

record a CD only to a CD-R or a CD-RW disc.

 

 

 

 

Problem with drive.

• Make sure the disc is in the correct drive.

 

 

• Make sure you select the correct drive before recording.

 

 

RecordNow! selects the first optical drive it finds, but you

 

 

can select the drive in RecordNow! before you begin

 

 

recording.

 

 

• Make sure the recording disc tray is clean and

 

 

undamaged.

 

 

• Select a slower write speed for the recording drive, if it

 

 

is available. Each time you make a recording,

 

 

RecordNow! selects the optimum recording speed. Refer

 

 

to the Help menu in the RecordNow! recording program

 

 

to choose the speed.

 

 

 

 

Problem with PC operation.

• RecordNow! does not let you add a track if it exceeds

 

 

the available space on your disc. You can make space

 

 

available by removing one or more tracks from the list

 

 

before recording the files to disc.

 

 

• Close all software programs and windows before

 

 

recording.

 

 

• Make sure you have enough space available on your

 

 

hard disk drive to store a temporary copy of the content.

 

 

• If you are on a network, copy the files from a network

 

 

drive to your hard disk drive first, and then record them

 

 

to disc.

 

 

• Enable Direct Memory Access (DMA) on your PC.

 

 

• Restart the PC and try again.

 

 

 

Troubleshooting 67

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HP SR1126NX, SA4000Z (P8657M), SA4000T (P8657L), SR1103WM, SR1102BD manual Can select the drive in RecordNow! before you begin
Page 72 Page 74

SR1124NX, SR1135CL, SR1103WM, SR1112BD, SR1123WM specifications

The HP SR series of desktops, including models such as SR1115CL, SR1126NX, SR1000T (P8657H), SR1010V-2 (PJ687AV), and SR1111NX, offers a diverse range of features tailored to meet the needs of home users and small businesses alike. These machines, known for their reliable performance and solid build quality, enable users to perform everyday tasks with ease while providing a robust computing experience.

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