Keyboard and Mouse (continued)

Symptom

Problem

Solution

 

 

 

Optical mouse does not

The optical sensor uses the

Place the mouse on a mousepad or white sheet of paper.

track cursor well.

pattern of the surface to

 

 

track the position of the

 

 

cursor. Reflective surfaces,

 

 

grooved surfaces, glass, or

 

 

other see-through surfaces

 

 

inhibit the ability of the

 

 

sensor to track the cursor.

 

 

Mouse sensor is dirty.

Wipe the light sensor lens on the bottom of the mouse with

 

 

a lint-free cloth (not paper).

 

 

 

Mouse cursor moves

The wireless mouse moves

Adjust the mouse speed in Windows.

too fast.

the cursor more quickly than

 

 

a standard mouse.

 

 

 

 

Memory

Symptom

Problem

Solution

 

 

 

Insufficient memory

All memory in the PC is

Close all open programs, and then try desired task again.

message is displayed.

being used by open

Or

 

 

programs, and memory is

Restart your PC:

 

needed for a desired task.

 

1

Click the Start button.

 

 

 

 

2

Click Turn Off Computer.

 

 

3

Select Restart.

 

 

 

 

Miscellaneous

Symptom

Problem

Solution

 

 

 

PC date and time

RTC (real-time clock) battery

First, reset the date and time in your operating system by

display is incorrect.

may need to be replaced.

using the Control Panel. If the problem persists, replace the

 

Battery life is approximately

battery. See the Upgrading and Servicing Guide for

 

3–5 years.

instructions, or refer to the Warranty and Support Guide to

 

 

contact Support for replacement details.

 

 

 

Printer has problems.

Printer will not print correctly or

If you encounter printer problems, refer to the documentation

 

at all.

that came with your printer.

 

 

 

Troubleshooting 75

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HP SA4000T (P8657L), SA4000Z (P8657M), SR1103WM, SR1102BD, SR1114NX, SR1115CL Memory, Miscellaneous, Click Turn Off Computer

SR1124NX, SR1135CL, SR1103WM, SR1112BD, SR1123WM specifications

The HP SR series of desktops, including models such as SR1115CL, SR1126NX, SR1000T (P8657H), SR1010V-2 (PJ687AV), and SR1111NX, offers a diverse range of features tailored to meet the needs of home users and small businesses alike. These machines, known for their reliable performance and solid build quality, enable users to perform everyday tasks with ease while providing a robust computing experience.

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