CD-ROM, CD-RW, DVD-ROM, or DVD Writer Drive (continued)
Symptom | Problem | Solution |
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Cannot add files to my | RecordNow! creates a | When recording a music CD, RecordNow! does not allow |
music CD. | closed session music CD. | recording of additional files after the initial recording. |
Cannot add data to | Wrong recording option | Make sure you set the correct recording option: Insert your |
my DVD. | being used. | data disc, open RecordNow!, click the Options icon |
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| (wrench), click Data, select the multiple session recording |
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| options, and then click OK. |
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Cannot play my music CD | Problem with disc. | • Use a |
in my stereo. |
| • Try a different brand of disc, or check to see if the brand |
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| of disc works with your stereo. Refer to the |
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| documentation that came with your stereo or player and |
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| check the manufacturer’s Web site. |
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| • Use a CD instead of a DVD. Audio files on a DVD can |
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| be played on your PC, but you cannot create a music |
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| DVD to be played in a home CD player. |
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| Problem with file type. | Convert MP3 or WMA audio files to WAV or CDA music |
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| files before recording. |
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Titles of music tracks do not | Not connected to Internet. | The PC must be connected to the Internet for the artist, title, |
appear on my CD. |
| and track information to appear when playing your music |
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| CD in Windows Media Player, or when recording your |
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| music CD with RecordNow! |
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| Note that RecordNow! does not record the information |
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| to disc. |
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An error message appears | Video capture device not | You may need to select the capture device if your PC has |
when I try to capture | selected. | both an analog and a digital video capture device. Refer to |
video. |
| the Help menu in the video capturing program to find out |
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| how to change the video device selection. |
Cannot play my DVD | Movie recorded using | Your DVD player cannot play video files recorded onto the |
movie on my DVD player. | wrong file format. | DVD as data files. To play a movie properly, use a video |
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| recording program such as WinDVD. |
| Problem with recording | Video files recorded with RecordNow! can be viewed on a |
| method. | PC but not on a home DVD video player. |
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