Keyboard and Mouse

Symptom

Problem

Solution

 

 

 

Keyboard commands and

Keyboard connector is not

Turn off the PC by using the mouse, reconnect the keyboard

typing are not recognized

properly connected.

to the back of your PC, and turn on your PC.

by the PC.

 

 

Program in use has stopped

Restart or turn off your PC using the mouse.

 

 

responding to commands.

 

 

 

 

 

Keyboard is damaged.

Press the Help ? button on the keyboard to open the Help

 

 

and Support Center, or refer to the Warranty and Support

 

 

Guide to contact Support for replacement details.

 

 

 

Cursor will not move using

The Num Lock key may

Press the Num Lock key. The Num Lock light should not be

the arrow keys on the

be on.

on if you want to use the arrow keys in the number keys

keypad.

 

group.

 

 

 

The keyboard Print button

Some programs do not

Use the Print menu item in the program.

does not work.

recognize the Print button.

 

 

 

 

Wireless keyboard does

Keyboard batteries are low

Replace the two AA alkaline batteries in the wireless

not work after installation

or empty.

keyboard; then set the ID channel by pressing the Connect

or is not detected.

 

button on the wireless receiver and then on the keyboard.

 

 

Refer to the documentation that came with your wireless set.

 

 

 

Mouse does not respond

Mouse connector is not

Turn off your PC using the keyboard:

to movement or is too

properly plugged into the

1 Press the Ctrl and Esc keys on the keyboard at the same

slow.

back of the PC.

time to display the Start menu.

 

 

2 Use the Up arrow or Down arrow key to select Turn Off

 

 

Computer, and then press the Enter key on the

 

 

keyboard.

 

 

3 Use the Up arrow or Down arrow key to select Turn

 

 

Off, and then press the Enter key.

 

 

After the shutdown is complete, plug the mouse connector

 

 

into the back of your PC and turn on your PC.

 

 

 

 

Program in use has stopped

Restart your PC by using the keyboard. If possible, save any

 

responding to commands.

open files and close open applications before restarting.

 

Surface in use for a

Use a mouse pad or other rough surface for the mouse.

 

roller-ball type mouse is too

 

 

smooth.

 

Mouse moves only

Mouse roller ball is dirty.

Remove roller ball cover from bottom of mouse and clean

vertically or horizontally.

 

the ball with a damp, lint-free cloth (not paper).

 

 

 

 

Mouse is damaged.

Press the Help ? button on the keyboard to open the Help

 

 

and Support Center, or refer to the Warranty and Support

 

 

Guide to contact Support for replacement details.

 

 

 

Mouse does not work after

Mouse is not connected

Try unplugging and then reconnecting the mouse cable to

installation or is not

properly.

your PC.

detected.

 

 

Wireless mouse batteries

Replace the two AA alkaline batteries in the mouse; then set

 

 

are low or empty.

the ID channel by pressing the Connect button on the

 

 

wireless receiver and then on the mouse. Refer to the

 

 

documentation that came with your wireless set.

 

 

 

74Getting Started Guide

Page 79 Page 81
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HP SA4000Z (P8657M), SA4000T (P8657L), SR1103WM, SR1102BD, SR1114NX, SR1115CL, SR1111NX, SR1170NX, SR1155AP Keyboard and Mouse
Page 79 Page 81

SR1124NX, SR1135CL, SR1103WM, SR1112BD, SR1123WM specifications

The HP SR series of desktops, including models such as SR1115CL, SR1126NX, SR1000T (P8657H), SR1010V-2 (PJ687AV), and SR1111NX, offers a diverse range of features tailored to meet the needs of home users and small businesses alike. These machines, known for their reliable performance and solid build quality, enable users to perform everyday tasks with ease while providing a robust computing experience.

The HP SR1115CL stands out with its combination of affordability and functionality. It features an AMD Athlon 64 processor, which provides ample processing power for multitasking and running common applications. With a spacious hard drive, users can store a significant amount of data, from documents to multimedia files, making it suitable for both productivity and leisure.

Similarly, the SR1126NX model caters to users looking for enhanced performance. With an upgraded AMD Sempron processor, this desktop comes with integrated graphics that support casual gaming and HD media playback. Its ample memory capacity ensures smooth performance even when multiple programs are running concurrently, making it ideal for light gaming and multimedia tasks.

The SR1000T (P8657H) is geared toward those who require a slightly more powerful system. This model incorporates a dual-core processor and larger RAM options, making it well-suited for more demanding applications. Its expandable storage options allow users to upgrade their systems as needed, ensuring longevity and adaptability.

For users who prioritize an all-in-one solution, the SR1010V-2 (PJ687AV) provides a compact design without compromising on performance. This model combines a decent processor with a sleek form factor, making it an excellent choice for those with limited desk space. The integrated sound and graphics ensure a pleasant media experience, whether for watching movies or listening to music.

Lastly, the SR1111NX combines efficiency and reliability. With its user-friendly interface and straightforward design, this model is designed for ease of use. It includes features such as multiple USB ports for easy connectivity, making it convenient for peripheral devices.

Overall, the HP SR series delivers a range of options catering to different user needs, from basic computing tasks to more demanding applications, all in a reliable and accessible package. These systems are built to handle daily computing with effective performance and efficient design, making them a solid choice for any home or small office environment.
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