Using Instant Support, Using Compaq Connections

Using Instant Support

When you need assistance to solve a PC-related problem, use Instant Support (select models only). With Instant Support you can run tests or submit a problem for help over the Internet. When you submit a problem, you communicate over the Internet with a Support analyst who works with you on solving the problem.

To start Instant Support:

1Click Start on the taskbar.

2Click Help and Support.

3Click Connect to Customer Support.

4Click Start a New Request.

5Follow the onscreen instructions to run a test or submit a problem. (Your PC must be connected to the Internet to submit a request.)

Using Compaq Connections

Compaq Connections (select models only) is an Internet-based service that brings you important information for your PC:

•Product notices

•System updates

•Tips

•Special offers for your PC

Messages arrive while you’re connected to the Internet and may display an alert or a notice on your desktop. View messages as they arrive or read them later.

Most Support updates delivered by Compaq Connections messages are also available to you through the Support Web site under the information for your PC model.

Getting messages

After you view or close a message, it will not automatically display again.

To read a previously received message, open Compaq Connections:

1Click Start on the taskbar.

2Choose All Programs.

3Choose PC Help & Tools.

4Choose Compaq Connections.

5Click Compaq Connections again.

Compaq Connections opens and lists the message titles. To read a message, double-click the message title in the window. You can close this window, and Compaq Connections remains active.

22Getting Started Guide

SR1211NX, SR1215CL, SR1230NX, SR1350AP, SR1365CL specifications

The HP SR1320IL, SR1308AL, SR1310IL, SR1365CF (PJ748AV), and SR1307AL are versatile desktop PCs designed to cater to a variety of computing needs, from basic tasks to more demanding applications. Each model offers a unique blend of features and specifications that make them suitable for both home and office environments.

The HP SR1320IL is powered by an AMD Athlon 64 processor, providing a solid foundation for everyday computing tasks. Its generous RAM capacity ensures smooth multitasking and efficient performance for applications such as web browsing, word processing, and light media editing. The integrated graphics support also allows for basic gaming and video playback. This model emphasizes user-friendly design, with ample connectivity options, including USB ports and audio jacks, making it easy to link external devices.

On the other hand, the SR1308AL is tailored for users seeking a budget-friendly option without compromising essential features. This model typically comes with an AMD Sempron processor, which, while less powerful than its Athlon counterpart, is still capable of handling typical office applications and internet usage. The SR1308AL maintains the same user-friendly design found in HP’s offerings, with sufficient connectivity options and a compact form factor.

The HP SR1310IL enhances performance with its dual-core processing capability, enabling users to run multiple applications simultaneously without lag. This model is well-suited for more demanding tasks, including moderate gaming and media consumption. The SR1310IL also includes advanced cooling technologies to prevent overheating during extended use, ensuring reliable performance over time.

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Finally, the SR1307AL caters to users who want a reliable entry-level desktop. With a balanced combination of affordability and performance, it is well-suited for educational purposes, casual gaming, and simple content creation. Each of these HP desktop models showcases the brand's commitment to quality, performance, and user satisfaction, making them solid choices for a wide range of users. Overall, whether for personal use or business applications, HP's SR series offers dependable computing solutions tailored to various needs.