Display (Monitor)

NOTE: If you encounter display (monitor) problems, refer to the documentation that came with your monitor and to the common causes and solutions listed in this table.

Symptom

Problem

Solution

 

 

 

Screen is blank, and

Monitor power cable is not

Reconnect the power plug on the back of the monitor and

monitor power light

connected to the monitor or

on the wall outlet.

is not lit.

to the wall outlet.

 

 

Monitor is off (not

Press the On button on the front of the monitor.

 

turned on).

 

 

 

 

Screen is blank.

Screen saver is enabled.

Press any key or move the mouse to make the screen

 

 

display visible again.

 

 

 

 

PC is in standby mode.

Press the Standby button (select models only) or press the

 

 

Esc key on the keyboard to resume from standby mode.

 

PC is in hibernation mode or

Press the On button to turn on the PC.

 

is off.

 

 

 

 

 

Monitor connector cable is

Inspect the monitor video connector for bent pins. If no pins

 

not properly connected to

are bent, reconnect the monitor connector cable on the

 

the back of the PC.

back of the PC.

 

 

 

Images on the screen are

The screen resolution setting

Adjust the monitor resolution setting in Windows. See your

too large or too small, or

may not be set to your liking

monitor documentation for the best resolution for your

the images are fuzzy.

or may not be the best for

monitor.

 

your monitor.

 

Hard Disk Drive

Symptom

Problem

Solution

 

 

 

PC seems to be locked up

Program in use has stopped

Use the Windows Task Manager to close any programs not

and not responding.

responding to commands.

responding or to Restart the PC:

 

 

1 Press the Ctrl, Alt, and Delete keys on the keyboard at

 

 

the same time.

 

 

2 Select the program that is not responding, and click

 

 

End Task.

 

 

Or

 

 

Click Shut Down, and then click Restart.

 

 

If this does not work, press the On button for 5 or more

 

 

seconds to turn off the PC. Then, press the On button.

 

 

 

Hard disk drive error

Part of hard disk drive has

Press the Help ? button on the keyboard to open the Help

message displays.

failed or is about to fail.

and Support Center, or refer to the Warranty and Support

 

 

Guide to contact Support for replacement details.

 

 

 

84Getting Started Guide

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HP SR1309RS, SR1330IL, SR1325CF (PJ746AV), SR1320NX, SR1319RS, SR1320CF (PJ747AV), SR1320AN, SR1320IL Display Monitor, End Task

SR1211NX, SR1215CL, SR1230NX, SR1350AP, SR1365CL specifications

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