Symptom, Problem Solution | HP SR1310IL, SR1330IL, SR1320NX, SR1319RS

Diskette (Floppy) Drive (Select Models Only)

Symptom

PC is unable to read the diskette (floppy disk).

Diskette drive activity light stays on.

Diskette drive cannot save (write) information to the diskette.

Problem	Solution

A non-formatted diskette has	To format the diskette:
been inserted.	1	Click Start, and then click My Computer.
	2	Right-click the 3½ Floppy (A:) icon.
	3	Select Format.
	4	Select the desired options, and click Start to begin
		formatting the diskette.

Diskette is damaged.	Use a new diskette.

Diskette drive has failed.	Press the Help ? button on the keyboard to open the Help and
	Support Center, or refer to the Warranty and Support Guide to
	contact Support for replacement details.
Diskette is improperly	Remove the diskette, and reinsert it: Insert the diskette with the
inserted.	round metal disk facing down and the arrow on the top pointing
	into the drive, and then push the diskette in until it stops.
Diskette drive is damaged.	Press the Help ? button on the keyboard to open the Help and
	Support Center, or refer to the Warranty and Support Guide to
	contact Support for replacement details.
Diskette is full or the file is	Use another diskette or compress the file to reduce its size.
too big.

Diskette is write-protected.	Slide the write-protection tab to the unlocked position on the
	diskette.

File Save command was not	When saving information to the diskette drive, verify that you
properly executed.	are using the correct drive letter.
Diskette is damaged.	Replace the diskette.

Diskette is not formatted.	To format the diskette:
	1	Click Start, and then click My Computer.
	2	Right-click the 3½ Floppy (A:) icon.
	3	Select Format.
	4	Select the desired options, and click Start to begin
		formatting the diskette.

Troubleshooting 83

SR1211NX, SR1215CL, SR1230NX, SR1350AP, SR1365CL specifications

The HP SR1320IL, SR1308AL, SR1310IL, SR1365CF (PJ748AV), and SR1307AL are versatile desktop PCs designed to cater to a variety of computing needs, from basic tasks to more demanding applications. Each model offers a unique blend of features and specifications that make them suitable for both home and office environments.

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