Performance (continued)

Symptom

Possible solution

 

 

Applications and files

Check for hard disk drive errors:

take longer to open or

1 Close all open programs and windows.

respond. (continued)

2

Click Start, and then click My Computer.

 

 

3

Right-click the hard disk drive that you want to check, and then click Properties.

 

4

In the System Properties window, click the Tools tab.

 

5

Under Error-checking, click Check Now.

 

6

If desired, select the buttons next to Automatically fix file system errors and Scan

 

 

for and attempt recovery of bad sectors.

 

7

Click Start. If prompted to restart, click Yes and allow the PC to restart.

 

 

 

Miscellaneous

Symptom

Possible solution

 

 

Insufficient memory

Close all open programs, and then try the desired task again, or restart your PC (click Start,

message displays.

Turn Off Computer, and then Restart). If the message displays again, consider

 

purchasing and installing additional memory.

 

 

 

Remote sensor is not

1

Click Start, right-click My Computer, and then select Properties.

receiving a signal from

2

Click the Hardware tab, and then click Device Manager.

the remote control (select

3

Click the plus (+) sign next to Universal Serial Bus Controllers.

models only).

4

If the eHome Infrared Receiver is listed under Universal Serial Bus Controllers, Windows is

 

 

 

properly detecting the IR Receiver. If it is not listed, go to the next step.

 

5

Unplug the end of the USB cable on the remote sensor from the PC and plug it into the

 

 

same USB port.

 

6

Disconnect all other USB devices, leave the remote sensor plugged in, and then restart the

 

 

PC. Plug in other USB devices after the remote sensor appears in the Device Manager

 

 

window.

 

 

Memory card reader

Do not insert or remove memory cards when the in-use light is flashing. To do so may cause

(select models only)

data loss, or it may permanently damage the card reader.

cannot read my memory

 

 

Some cards have a Read/Write or Security switch on the card. Make sure the switch is set to

card.

 

Write Enabled before attempting to write data to it.

 

 

 

Make sure the amount of data you are storing has not exceeded the storage limit of the card.

 

 

 

Make sure the memory card is one of the supported types: CompactFlash (1, 2, and

 

Microdrive), Memory Stick, Memory Stick Pro, MultiMedia, Secure Digital, SmartMedia,

 

or XD.

 

 

 

Make sure the memory card is fully inserted into the correct slot.

 

 

 

Inspect the ends of the memory cards for dirt or material closing a hole or spoiling a metal

 

contact. Clean the contacts with a lint-free cloth and small amounts of isopropyl alcohol.

 

Replace the memory card if necessary.

 

 

 

14PC Troubleshooting and Maintenance Guide

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HP SR2010NX manual Miscellaneous, For and attempt recovery of bad sectors