CD and DVD Drives

Symptom

Possible solution

 

 

The CD or DVD drive cannot

Ensure the disc is inserted with the label facing up and centered in the tray.

read a disc, or it takes too

 

Wait at least 30 seconds for the drive to determine the type of media.

long to start.

 

 

Clean the disc with a disc cleaning kit, available from most computer stores.

 

 

 

The driver may be corrupted or outdated. For detailed information about

 

restoring and updating drivers, see “Updating Drivers” on page 22.

 

 

I cannot remove a CD or DVD.

Turn on your computer, and press the Eject button nearest the drive to open

 

the tray.

 

If you suspect a problem with the Eject button itself:

 

1 Click the Windows Vista start button, and then click Computer.

 

2 Right-click the CD or DVD drive you want to open.

 

3 Select Eject from the menu.

 

 

My mini-CD disc is falling

On all Slimline computers, the CD/DVD drive is installed in a vertical position.

down inside the computer.

Standard-sized CDs and DVDs can fit into the drive vertically; however if you

 

are using a mini-disc, you must first place the computer on its side before you

 

insert the mini-disc.

 

1 Face the front of the computer and lay the computer down on its right side.

 

2 Press the Eject button to open the CD/DVD tray.

 

3 Place the mini-disc into the recess inside the tray, and press the Eject button

 

again to close it.

 

 

I cannot create (record)

Ensure the disc is inserted with the label facing up and centered in the tray.

a disc.

 

Verify that you are using the correct disc type (media) for the drive. Try a

 

 

different brand of disc.

 

 

 

Ensure the disc is clean and undamaged. If recording stopped during a

 

recording session, the disc may be damaged; use a different disc.

 

 

 

Use the correct type of disc for the type of files you are recording.

 

 

 

When using a CD-R disc, ensure it is blank if recording music, and that it is

 

blank or appendable (with space to add more data files) if recording data.

 

 

 

Verify that you are using the correct disc type when you make a copy of a disc.

 

Some recording programs can record only to the same disc type as the source.

 

For example, you can record a DVD only to a DVD+R/-R or a DVD+RW/-RW

 

disc, and you can record a CD only to a CD-R or a CD-RW disc.

 

 

 

Ensure that the disc is in the correct drive, and that you specify the same drive

 

in the CD or DVD recording software.

 

 

Troubleshooting Computer Problems 7

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HP SR5433WM, SR5558D, SR5548F, SR5556AP, SR5518F, SR5501P, SR5507F, SR5502FH, SR5505F, SR5508F, SR5450F, SR5448F CD and DVD Drives

SR5618CF, SR5552F, SR5502FH, SR5448F, SR5518F specifications

HP SR5559D and SR5558D are part of HP's renowned line of desktop computers, designed to cater to various user needs ranging from basic computing to more demanding tasks. These models are particularly popular among professionals and home users alike for their performance, reliability, and user-friendly experience.

One of the most notable features of the HP SR5559D and SR5558D is their powerful processing capabilities. Both models are equipped with dual-core AMD processors, which offer a balanced combination of efficient performance and energy savings. With speeds of up to 3.0 GHz, users can expect smooth multitasking, enabling them to handle everyday tasks such as web browsing, document editing, and media consumption with ease.

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In terms of storage, the HP SR5559D and SR5558D provide adequate space for files, applications, and multimedia content. They feature a standard SATA hard drive with significant capacities, allowing users to store large amounts of data without the need for external drives. This focus on storage is ideal for users who work with large files, such as graphic designers or video editors.

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Connectivity is another area where the HP SR5559D and SR5558D excel. Both models come with multiple USB ports, enabling users to connect various peripherals easily. Moreover, the inclusion of HDMI and VGA outputs allows for flexible display options, accommodating multiple monitors or connecting to larger screens for presentations.

Finally, both models are built with a focus on user experience. They come pre-installed with Windows operating systems, simplifying the setup process for users. This combination of performance, user-friendly features, and reliable build quality makes the HP SR5559D and SR5558D excellent choices for a wide range of users seeking dependable desktop solutions. Whether for home or office use, these desktops continue to be valuable workhorses in the computing world.