3If the computer works, click the

Windows Vista start button, click the Arrow

button next to the Lock button, and then click Shut Down.

Or

If the computer is not responding, press and hold the On button for approximately 5 seconds, or until the computer turns off.

4Disconnect all peripheral devices from the computer, except the monitor, keyboard, and mouse.

5Press the On button to turn on the computer.

A window may open, prompting you to choose between running system recovery from the discs or from your hard drive.

6Choose to run from the recovery discs, and then click Next.

7In the Welcome window, click Next.

8When you are prompted to perform a system restore, click No, and then click Next.

9Click Yes to perform a system recovery, and then click Next.

10If you are prompted to back up your files, and you have not done so, click Yes. Otherwise, click No, and then click Next.

11If you are prompted to insert the next recovery disc, do so.

12When the Recovery Manager is finished, remove the last recovery disc.

13Click Finish to restart the computer.

Performing the post-recovery procedure

1At the Welcome to Microsoft Windows screen, follow the onscreen setup instructions, and then click Start in the last screen to display the Windows desktop.

2Configure your Internet connection.

3Turn off your computer, reconnect all peripheral devices that were originally connected to it, and then turn the computer back on.

4Reinstall software that originally came in the box with your computer, and also any additional software you purchased.

￿The system recovery software might have already installed some of the software that came in the box.

￿If you installed updates to any software programs, reinstall those as well. You can typically download these updates from the software manufacturer’s Web site.

5Use Windows Update to get critical updates from Microsoft:

a Click the Windows Vista start button, and then click Control Panel.

b Under Security, click the Check for Updates button.

c Click Install Updates.

6Restart your computer. (Some updates will not finish installing until you restart.)

7Use HP Update to get critical updates from HP:

a Click the Windows Vista start button, All Programs, the HP folder, and then click HP Update.

b Follow the onscreen instruction to download driver and software updates.

8If you performed a backup before the system recovery, copy the backup data files from the backup media to your hard disk drive.

9Ensure your system is running up-to-date security software.

Repairing Software Problems

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