Troubleshooting
■� Be sure that the wireless router (access point) is properly connected to its power adapter and the cable modem, and the lights are on.
■� Disconnect and then reconnect all cables, and turn the power off and then back on.
✎For information on setting up a home wireless network connection, refer to http://www.hp.com/go/techcenter/wireless
(English only).
Help and Support Center
If the preceding questions and solutions did not address your problem, access the Help and Support Center by selecting Start > Help and Support. In addition to providing information about your operating system, the Help and Support Center provides
■� Information about the computer, such as model and serial number, installed software, hardware components, and specifications.
■� Answers to questions about using the computer.
■� Product information to help you learn to use computer and operating system features.
■� Updates for your operating system, device drivers, and the software provided on the computer.
■� Checkups for computer functionality.
■� Automated and interactive troubleshooting, repair solutions, and system recovery procedures.
■� Links to community forums of IT experts.
Customer Care
If you are unable to find the help you need by using the Help and Support Center, you may need to contact Customer Care.
Getting Started� |