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Troubleshooting
Troubleshooting resources
If you experience computer problems, follow the troubleshooting steps below:
1.Refer to “Quick troubleshooting,” next in this chapter.
2.Access additional information about the computer and Web site links through the Help and Support Center. Select Start > Help and Support.
✎Although many checkup and repair tools require an Internet connection, other tools can help you fix a problem when the computer is offline.
3.Contact Customer Care for any further assistance.
Getting Started |