Replacing the UPS

29

Updating the UPS firmware

30

Configuring a USB to serial converter

30

Reassigning the USB COM ports

31

Cleaning battery spills

32

Troubleshooting

33

LED and audible alarm troubleshooting

33

UPS does not start

34

UPS operates on battery only

34

UPS frequently switches between utility and battery power

34

UPS does not provide the expected backup time

34

UPS cannot communicate with the host computer

35

UPS emits a slight clicking noise

35

Site wiring condition

35

Specifications

36

UPS physical specifications

36

UPS input specifications

36

UPS output specifications

36

Power protection specifications

37

Voltage specifications

37

Output tolerance specifications

37

Output feature specifications

37

Battery specifications

37

Battery runtime

38

Environmental specifications

38

Serial communications port pin assignment

38

Spares

40

Ordering spares

40

UPS spare parts list

40

Hardware options

40

Technical support

41

Before you contact HP

41

HP contact information

41

Warranty information

42

Limited warranty

42

$250,000 Computer Load Protection Guarantee

42

Pre-Failure Battery Warranty

42

Recommended duration of use

43

Regulatory compliance notices

44

Regulatory compliance identification numbers

44

Federal Communications Commission notice

44

FCC rating label

44

Class A equipment

44

Class B equipment

44

Declaration of conformity for products marked with the FCC logo, United States only

45

Modifications

45

Cables

45

Canadian notice (Avis Canadien)

46

European Union regulatory notice

46

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HP UPS R1500 GENERATION 2 manual Ordering spares UPS spare parts list Hardware options