Troubleshooting
ProblemCause Solution
Workstation powered off automatically and the Power LED blinks Red two times, once every second, followed by a two second pause. (On the xw4200, xw6200, and 8200, two audible beeps will also be emitted.)
Processor thermal protection activated:
A fan may be blocked or not turning.
OR
The heatsink is not properly attached to the processor.
1.Ensure that the workstation air vents are not blocked and the cooling fan is running.
2.Open hood, press power button, and see if the processor fan spins. If the processor fan is not spinning, make sure the fan's cable is plugged onto the system board header. Ensure the fan is fully/properly seated or installed.
3.If fan is plugged in and seated properly, but is not spinning, then replace the processor heatsink assembly.
4.Reseat processor heatsink and verify that fan assembly is properly attached.
5.Contact an authorized reseller or service provider.
Getting Started Guide | www.hp.com |
