Troubleshooting 125
Windows Vista
1
Click
Start
→
Control Panel
→
Hardware and Sound
.
2
Click
Device Manager.
If your IEEE 1394 device is listed, Windows recognizes the device.
IF YOU HAVE PROBLEMS WITH A DELL-PROVIDED IEEE 1394 DEVICE —Contact
Dell or the IEEE1394 device manufacturer
(see "Contacting Dell" on page192).
IF YOU HAVE PROBLEMS WITH AN IEEE 1394 DEVICE NOT PROVIDED BY DELL —
Contact Dell or the IEEE 1394 device manufacturer
(see "Contacting Dell" on
page192).
Ensure that the IEEE 1394 device is properly inserted into the connector.
Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
Fill out the "Diagnostics Checklist" on page191 as you perform the various
checks.
NOTE: Use the integrated keyboard when running the Dell Diagnostics or the
system setup program. When you attach an external keyboard, the integrated
keyboard remains fully functional.
External Keyboard problems
NOTE: When you attach an external keyboard, the integrated keyboard remains
fully functional.
CHECK THE KEYBOARD CABLE —Shut down the computer, disconnect the
keyboard cable and check it for damage, then firmly reconnect the cable.
If you are using a keyboard extension cable, disconnect it and connect the
keyboard directly to the computer.
CHECK THE EXTERNAL KEYBOARD —
1
Shut down the computer, wait 1 minute, and then turn it on again.
2
Verify that the numbers, capitals, and scroll lock lights on the keyboard
blink during the boot routine.