Using the Operating System Media, Before You Begin | Dell PP22L

Using the Operating System Media

Before You Begin

If you are considering reinstalling the Windows operating system to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback (see "Using Windows Device Driver Rollback" on page 140).

If Device Driver Rollback does not resolve the problem, then use System Restore to return your operating system to the operating state it was in before you installed the new device driver (see "Using Microsoft Windows System Restore" on page 145).

NOTICE: Before performing the installation, back up all data files on your primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer.

To reinstall Windows, you need the following items:

•Dell Operating System media

•Dell Drivers and Utilities media

NOTE: Your Drivers and Utilities media contains drivers that were installed during assembly of the computer. Use your Drivers and Utilities media to load any required drivers, including the drivers required if your computer has a RAID controller.

Reinstalling Windows XP or Windows Vista

The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software.

NOTICE: The Operating System media provides options for reinstalling

Windows XP. The options can overwrite files and possibly affect programs that are installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so.

1Save and close any open files and exit any open programs.

2Insert the Operating System disc.

3Click Exit if the Install Windows message appears.

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Troubleshooting

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Dell PP22L manual Using the Operating System Media, Before You Begin, Insert the Operating System disc, 150

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m October UX862 Contents Using the Keyboard and Touchpad Customizing the Touch Pad Using the Memory Card Reader Setting Up and Using Networks Dell Technical Update Service 107 Dell MediaDirect problems 128 Adding and Replacing Parts 153 Dell QuickSet Features Traveling With Your Computer 187 211 229 Contents Finding Information Drivers and Utilities Media Setup Diagram What Are You Looking For? Dell Support Utility Operating System Media Finding Information Determining Your Computer’s Configuration About Your Computer Front View M E R a I N D I C a T O R selections you made camera V I C E S T a T U S L I G H T S About Your Computer Y B O a R D S T a T U S L I G H T S Left Side View D I O C O N N E C T O R S Ieee 1394 connector Right Side View Back View I D E O TV- O U T C O N N E C T O R Bottom View Fan Hard drive About Your Computer About Your Computer About Your Computer Setting Up Your Computer Connecting to the Internet Setting Up Your Internet Connection Setting Up a Printer Transferring Information to a New ComputerWindows Easy Transfer Connecting a USB Printer Printer Cable Power Protection Devices Surge Protectors Uninterruptible Power Supplies Line Conditioners Using a Projector Using the DisplayAdjusting Brightness Making Images and Text Look Bigger or Sharper Microsoft Windows XP Windows Vista Using Both a Monitor and Your Computer Display Setting Display Resolution and Refresh Rate Click the Windows Vista Start button and click Control Panel Using the Display Using the Keyboard and Touchpad Numeric Keypad Key Combinations BatteryPower Management System Functions Dell QuickSet Key Combinations Adjusting Keyboard SettingsMicrosoft Windows Logo Key Functions Click Hardware and Sound Click Keyboard Touch Pad Customizing the Touch Pad Using the Keyboard and Touchpad Using a Battery Battery Performance Checking the Battery Charge Dell QuickSet Battery MeterBattery Meter Check the Battery Health Microsoft Windows Battery MeterCheck the Battery Charge Charge Gauge Low-Battery Warning Conserving Battery PowerPower Management Modes Standby and Sleep Mode Hibernate Mode Accessing Power Options Properties Configuring Power Management SettingsCharging the Battery Windows XP Replacing the Battery Storing a Battery Using Multimedia Playing Media CD player includes the following basic buttons Playing Media Using Dell Travel Remote Optional How to Copy a CD, DVD, or BD Copying CD, DVD, and Blu-ray Disc BD MediaClick Start →All Programs→Roxio Creator→Projects→Copy Using Blank CD, DVD, and BD Media Helpful Tips DVD-Writable Drives Adjusting the Volume Click Open Volume Mixer Adjusting the Picture Using Dell MediaDirectIf the computer is turned on or in standby or sleep mode Connecting Your Computer to a TV or Audio Device If the computer is turned off or in hibernate mode Pdif digital audio connector Video and Standard Audio Standard S-video cable Video and S/PDIF Digital Audio Video cable Composite Video and Standard Audio Composite video adapter Composite Video and S/PDIF Digital Audio Pdif digital audio cable Component Video and Standard Audio Component video adapter Component Video and S/PDIF Digital Audio Standard audio cable Component video cable Click Advanced Click S/PDIF Interface Enabling the Display Settings for a TVEnabling S/PDIF Digital Audio Click Advanced Click the tab for your video card Using Multimedia Using ExpressCards ExpressCard Blanks Installing an ExpressCard Removing an ExpressCard or Blank Using ExpressCards Using the Memory Card Reader Installing a Memory CardMemory Card Blanks Removing a Memory Card or Blank Setting Up and Using Networks Connecting a Network or Broadband Modem Cable Windows XP Setting Up a NetworkWireless Local Area Network What You Need to Establish a Wlan Connection Checking Your Wireless Network Card Start Button and Connect To OptionGeneral tab Order Confirmation for Your Computer Setting Up and Using Networks Connecting to a Wlan Determining the Wireless Network Device Manager Click Start→Settings→Control Panel→Network ConnectionsCompleting the Connection to the Wlan Mobile Broadband or Wireless Wide Area Network Checking Your Dell Mobile Broadband Card Connecting to a Mobile Broadband Network Click Start →All Programs→Dell Wireless101 Dell Wi-Fi Catcher Network Locator Enabling/Disabling the Dell Mobile Broadband Card102 Securing Your Computer Security Cable Lock103 Passwords 104 If Your Computer Is Lost or Stolen 105 106 Dell Diagnostics TroubleshootingDell Technical Update Service When to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive 108 109 Dell Diagnostics Main Menu 110 Dell Support Center 111 Dell Support 112 Dell Network Assistant Dell PC Tune-UpDell PC CheckUp 113 Click Self Help→Network / Internet→Network Management Drive ProblemsDellConnect 114 Optical drive problems Problems writing to a CD-RW, DVD+/-RW, or BD-RE drive115 Hard drive problems Mail, Modem, and Internet Problems Click Start→All Programs→Modem Helper117 118 Error Messages 119 120 121 Click Uninstall 122 Click Start →Control Panel→Programs→Programs and Features 123 ExpressCard Problems Ieee 1394 Device Problems124 Keyboard Problems External Keyboard problems125 Unexpected characters 126 Computer stops responding Lockups and Software ProblemsComputer does not start Program stops responding or crashes repeatedly Dell MediaDirect problems Solid blue screen appears128 Other software problems 129 Memory Problems 130 Network Problems Mobile Broadband Wireless Wide Area Network Wwan131 Power Problems 132 Printer Problems 133 Click Properties and click Ports Scanner ProblemsClick Start →Control Panel→Hardware and Sound→Printer 134 No sound from external speakers Sound and Speaker ProblemsNo sound from integrated speakers 135 Click Start→Control Panel→Printers and Other Hardware→Mouse Touch Pad or Mouse ProblemsNo sound from headphones Click Start →Control Panel→Hardware and Sound→Mouse Video and Display Problems If the display is blank137 If the display is difficult to read If only part of the display is readable What Is a Driver?Drivers 139 Reinstalling Drivers and Utilities Identifying Drivers Using the Drivers and Utilities Media Properties Click the Drivers tab→Roll Back Driver141 Manually Reinstalling Drivers At the Welcome Dell System Owner screen, click Next 143 Click Start→Help and Support Fix a Problem section, click Hardware TroubleshooterRestoring Your Operating System 144 Click Start →Help and Support Using Microsoft Windows System RestoreStarting System Restore 145 Undoing the Last System Restore 146 Using Dell PC Restore and Dell Factory Image Restore Dell PC Restore147 Removing PC Restore 148 Select Repair Your Computer Windows Vista Dell Factory Image RestoreClick Dell Factory Image Restore 149 Insert the Operating System disc Using the Operating System MediaBefore You Begin 150 151 152 Adding and Replacing Parts Before You BeginRecommended Tools Windows XP Click Start→Shut Down→Shut down Windows Vista Turning Off Your ComputerBefore Working Inside Your Computer 154 155 Hard Drive 156 Removing the Hard Drive 157 Replacing the Hard Drive Returning a Hard Drive to Dell158 Optical Drive Removing the Optical Drive159 Removing the Hinge Cover Hinge CoverReplacing the Optical Drive 160 Keyboard Replacing the Hinge Cover161 Removing the Keyboard 162 Removing the Dimm a Memory Module MemoryReplacing the Keyboard 163 164 Replacing the Dimm a Memory Module 165 Removing the Dimm B Memory Module Properties→General Windows Vista166 Replacing the Dimm B Memory Module 167 168 Subscriber Identity Module 169 Wireless Mini Cards Removing a Wlan Card170 171 Replacing a Wlan Card 172 Removing a Mobile Broadband or Wwan Card 173 174 175 Replacing a Wwan Card 176 Removing a Wpan Card 177 Removing the FCM Flash Cache ModuleReplacing a Wpan Card 178 Replacing the FCM 179 Internal Card With Bluetooth Wireless Technology Removing the Card180 Replacing the Card Coin-Cell BatteryRemoving the Coin-Cell Battery 181 Replacing the Coin-Cell Battery 182 Dell QuickSet Features 183 184 Packing the Computer Traveling With Your ComputerIdentifying Your Computer 185 Travel Tips Traveling by Air186 Getting Help Obtaining Assistance187 Technical Support and Customer Service DellConnect Online Services188 Automated Order-Status Service Problems With Your OrderAutoTech Service Product Information Returning Items for Warranty Repair or Credit Before You Call190 191 Contacting Dell Visit support.dell.com192 Specifications 193 194 Sdio 195 USB 196 Lvds 197 Wxga 198 199 200 201 202 Using the System Setup Program Appendix203 Changing the Boot Sequence Viewing the System Setup ScreenSystem Setup Screen Commonly Used Options USB Storage Device CD/DVD/CD-RW drive Modular bay HDD 205 Cleaning Your Computer Computer, Keyboard, and Display206 Touch Pad Cleaning a Non-Optical MouseCleaning an Optical Mouse Mouse Dell Technical Support Policy U.S. Only Media208 Definition of Third-Party Software and Peripherals Definition of Dell-Installed Software and PeripheralsFCC Notice U.S. Only FCC Class B Macrovision Product Notice 210 Glossary 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 Index BD. See Blu-ray Disc229 230 FCM. See Flash Cache Module 231 See also wireless switch 232 233 SIM. See Subscriber Identity Module 234 235 See also Mobile Broadband 236