W . d e l l . c o m s u p p o r t . d e l l . c o m
October UX862
Contents
Using the Keyboard and Touchpad
Customizing the Touch Pad
Using the Memory Card Reader
Setting Up and Using Networks
Dell Technical Update Service 107
Dell MediaDirect problems 128
Adding and Replacing Parts
153
Dell QuickSet Features Traveling With Your Computer
187
211
229
Contents
Finding Information
Drivers and Utilities Media
Setup Diagram
What Are You Looking For?
Dell Support Utility
Operating System Media
Finding Information
Determining Your Computer’s Configuration
About Your Computer
Front View
M E R a I N D I C a T O R selections you made camera
V I C E S T a T U S L I G H T S
About Your Computer
Y B O a R D S T a T U S L I G H T S
Left Side View
D I O C O N N E C T O R S
Ieee 1394 connector
Right Side View
Back View
I D E O TV- O U T C O N N E C T O R
Bottom View
Fan Hard drive About Your Computer
About Your Computer
About Your Computer
Setting Up Your Computer
Connecting to the Internet
Setting Up Your Internet Connection
Setting Up a Printer
Transferring Information to a New Computer
Windows Easy Transfer
Connecting a USB Printer
Printer Cable
Power Protection Devices
Surge Protectors
Uninterruptible Power Supplies
Line Conditioners
Using a Projector
Using the Display
Adjusting Brightness
Making Images and Text Look Bigger or Sharper
Microsoft Windows XP
Windows Vista
Using Both a Monitor and Your Computer Display
Setting Display Resolution and Refresh Rate
Click the Windows Vista Start button and click Control Panel
Using the Display
Using the Keyboard and Touchpad
Numeric Keypad
Key Combinations
Battery
Power Management
System Functions
Dell QuickSet Key Combinations
Adjusting Keyboard Settings
Microsoft Windows Logo Key Functions
Click Hardware and Sound Click Keyboard
Touch Pad
Customizing the Touch Pad
Using the Keyboard and Touchpad
Using a Battery
Battery Performance
Checking the Battery Charge
Dell QuickSet Battery Meter
Battery Meter
Check the Battery Health
Microsoft Windows Battery Meter
Check the Battery Charge
Charge Gauge
Low-Battery Warning
Conserving Battery Power
Power Management Modes
Standby and Sleep Mode
Hibernate Mode
Accessing Power Options Properties
Configuring Power Management Settings
Charging the Battery
Windows XP
Replacing the Battery
Storing a Battery
Using Multimedia
Playing Media
CD player includes the following basic buttons
Playing Media Using Dell Travel Remote Optional
How to Copy a CD, DVD, or BD
Copying CD, DVD, and Blu-ray Disc BD Media
Click Start →All Programs→Roxio Creator→Projects→Copy
Using Blank CD, DVD, and BD Media
Helpful Tips
DVD-Writable Drives
Adjusting the Volume
Click Open Volume Mixer
Adjusting the Picture
Using Dell MediaDirect
If the computer is turned on or in standby or sleep mode
Connecting Your Computer to a TV or Audio Device
If the computer is turned off or in hibernate mode
Pdif digital audio connector
Video and Standard Audio
Standard S-video cable
Video and S/PDIF Digital Audio
Video cable
Composite Video and Standard Audio
Composite video adapter
Composite Video and S/PDIF Digital Audio
Pdif digital audio cable
Component Video and Standard Audio
Component video adapter
Component Video and S/PDIF Digital Audio
Standard audio cable
Component video cable
Click Advanced Click S/PDIF Interface
Enabling the Display Settings for a TV
Enabling S/PDIF Digital Audio
Click Advanced
Click the tab for your video card
Using Multimedia
Using ExpressCards
ExpressCard Blanks
Installing an ExpressCard
Removing an ExpressCard or Blank
Using ExpressCards
Using the Memory Card Reader
Installing a Memory Card
Memory Card Blanks
Removing a Memory Card or Blank
Setting Up and Using Networks
Connecting a Network or Broadband Modem Cable
Windows XP
Setting Up a Network
Wireless Local Area Network
What You Need to Establish a Wlan Connection
Checking Your Wireless Network Card
Start Button and Connect To Option
General tab Order Confirmation for Your Computer
Setting Up and Using Networks
Connecting to a Wlan
Determining the Wireless Network Device Manager
Click Start→Settings→Control Panel→Network Connections
Completing the Connection to the Wlan
Mobile Broadband or Wireless Wide Area Network
Checking Your Dell Mobile Broadband Card
Connecting to a Mobile Broadband Network
Click Start →All Programs→Dell Wireless
101
Dell Wi-Fi Catcher Network Locator
Enabling/Disabling the Dell Mobile Broadband Card
102
Securing Your Computer
Security Cable Lock
103
Passwords
104
If Your Computer Is Lost or Stolen
105
106
Dell Diagnostics
Troubleshooting
Dell Technical Update Service
When to Use the Dell Diagnostics
Starting the Dell Diagnostics From Your Hard Drive
108
109
Dell Diagnostics Main Menu
110
Dell Support Center
111
Dell Support
112
Dell Network Assistant
Dell PC Tune-Up
Dell PC CheckUp
113
Click Self Help→Network / Internet→Network Management
Drive Problems
DellConnect
114
Optical drive problems
Problems writing to a CD-RW, DVD+/-RW, or BD-RE drive
115
Hard drive problems
Mail, Modem, and Internet Problems
Click Start→All Programs→Modem Helper
117
118
Error Messages
119
120
121
Click Uninstall
122
Click Start →Control Panel→Programs→Programs and Features
123
ExpressCard Problems
Ieee 1394 Device Problems
124
Keyboard Problems
External Keyboard problems
125
Unexpected characters
126
Computer stops responding
Lockups and Software Problems
Computer does not start
Program stops responding or crashes repeatedly
Dell MediaDirect problems
Solid blue screen appears
128
Other software problems
129
Memory Problems
130
Network Problems
Mobile Broadband Wireless Wide Area Network Wwan
131
Power Problems
132
Printer Problems
133
Click Properties and click Ports
Scanner Problems
Click Start →Control Panel→Hardware and Sound→Printer
134
No sound from external speakers
Sound and Speaker Problems
No sound from integrated speakers
135
Click Start→Control Panel→Printers and Other Hardware→Mouse
Touch Pad or Mouse Problems
No sound from headphones
Click Start →Control Panel→Hardware and Sound→Mouse
Video and Display Problems
If the display is blank
137
If the display is difficult to read
If only part of the display is readable
What Is a Driver?
Drivers
139
Reinstalling Drivers and Utilities
Identifying Drivers
Using the Drivers and Utilities Media
Properties Click the Drivers tab→Roll Back Driver
141
Manually Reinstalling Drivers
At the Welcome Dell System Owner screen, click Next
143
Click Start→Help and Support
Fix a Problem section, click Hardware Troubleshooter
Restoring Your Operating System
144
Click Start →Help and Support
Using Microsoft Windows System Restore
Starting System Restore
145
Undoing the Last System Restore
146
Using Dell PC Restore and Dell Factory Image Restore
Dell PC Restore
147
Removing PC Restore
148
Select Repair Your Computer
Windows Vista Dell Factory Image Restore
Click Dell Factory Image Restore
149
Insert the Operating System disc
Using the Operating System Media
Before You Begin
150
151
152
Adding and Replacing Parts
Before You Begin
Recommended Tools
Windows XP Click Start→Shut Down→Shut down Windows Vista
Turning Off Your Computer
Before Working Inside Your Computer
154
155
Hard Drive
156
Removing the Hard Drive
157
Replacing the Hard Drive
Returning a Hard Drive to Dell
158
Optical Drive
Removing the Optical Drive
159
Removing the Hinge Cover
Hinge Cover
Replacing the Optical Drive
160
Keyboard
Replacing the Hinge Cover
161
Removing the Keyboard
162
Removing the Dimm a Memory Module
Memory
Replacing the Keyboard
163
164
Replacing the Dimm a Memory Module
165
Removing the Dimm B Memory Module
Properties→General Windows Vista
166
Replacing the Dimm B Memory Module
167
168
Subscriber Identity Module
169
Wireless Mini Cards
Removing a Wlan Card
170
171
Replacing a Wlan Card
172
Removing a Mobile Broadband or Wwan Card
173
174
175
Replacing a Wwan Card
176
Removing a Wpan Card
177
Removing the FCM
Flash Cache Module
Replacing a Wpan Card
178
Replacing the FCM
179
Internal Card With Bluetooth Wireless Technology
Removing the Card
180
Replacing the Card
Coin-Cell Battery
Removing the Coin-Cell Battery
181
Replacing the Coin-Cell Battery
182
Dell QuickSet Features
183
184
Packing the Computer
Traveling With Your Computer
Identifying Your Computer
185
Travel Tips
Traveling by Air
186
Getting Help
Obtaining Assistance
187
Technical Support and Customer Service
DellConnect Online Services
188
Automated Order-Status Service
Problems With Your Order
AutoTech Service
Product Information
Returning Items for Warranty Repair or Credit
Before You Call
190
191
Contacting Dell
Visit support.dell.com
192
Specifications
193
194
Sdio
195
USB
196
Lvds
197
Wxga
198
199
200
201
202
Using the System Setup Program
Appendix
203
Changing the Boot Sequence
Viewing the System Setup Screen
System Setup Screen
Commonly Used Options
USB Storage Device CD/DVD/CD-RW drive Modular bay HDD
205
Cleaning Your Computer
Computer, Keyboard, and Display
206
Touch Pad
Cleaning a Non-Optical Mouse
Cleaning an Optical Mouse
Mouse
Dell Technical Support Policy U.S. Only
Media
208
Definition of Third-Party Software and Peripherals
Definition of Dell-Installed Software and Peripherals
FCC Notice U.S. Only
FCC Class B
Macrovision Product Notice
210
Glossary
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
Index
BD. See Blu-ray Disc
229
230
FCM. See Flash Cache Module
231
See also wireless switch
232
233
SIM. See Subscriber Identity Module
234
235
See also Mobile Broadband 236