Problem (continued) | Solution |
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The HP Digital | ■ The HP Digital Entertainment Center is in standby mode (the On button power |
Entertainment Center | indicator light is solid amber). Press the Standby button on the keyboard or |
(or part of it) doesn’t | the Standby button on the remote control to turn on the unit. |
seem to be working. | ■ Make sure the keyboard syncs with the HP Digital Entertainment Center. See |
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■ Try restarting the HP Digital Entertainment Center as follows:
n |
| a | Click Start on the taskbar. | |
| b | Click Turn Off Computer. | ||
Using the On |
| c | Click Restart. | |
button to reset | ■ | If the HP Digital Entertainment Center shows no response to mouse or | ||
the HP Digital | ||||
| keyboard actions, reset the HP Digital Entertainment Center: | |||
Entertainment |
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| a | Press and hold the On button for more than 4 seconds until the HP Digital | ||
Center is not |
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recommended |
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| Entertainment Center turns off. | |
and should be |
| b | Wait a few seconds, and turn the HP Digital Entertainment Center back on. | |
used only as a | ■ | A software program, software driver, or the operating system software may | ||
last resort. | ||||
| be corrupted, erased, or damaged. You can use Application Recovery or | |||
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| System Recovery to reinstall the software. Refer to the Warranty and Support | ||
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| Guide that came with your HP Digital Entertainment Center. | ||
■It’s possible that a voltage spike, power outage, or brownout has occurred. Symptoms of voltage spikes include a flickering video display, unexpected HP Digital Entertainment Center startups, and the HP Digital Entertainment Center not responding to your commands. A voltage spike can occasionally corrupt or destroy files, so it is a good idea to consistently make backup copies of your data files. Prevent voltage spikes by installing a surge suppressor between the power outlet and the HP Digital Entertainment Center power cord.
Troubleshooting
Troubleshooting 165