HP Customer Care

You can get help over the telephone from HP. When you call HP Customer Care, have your model number and serial number available.

See the keyboard or the Warranty and Support Guide for the support telephone numbers.

Online Guides

You can find online guides and information for your

HP Digital Entertainment Center. To view online manuals for your HP Digital Entertainment Center, go to the Support Web address that is listed in the Warranty and Support Guide that came with your HP Digital Entertainment Center, and then search for your product name and number.

Online manuals are associated with specific HP Digital Entertainment Center model numbers. Some models may not have online manuals.

Application and System Recovery Programs

The HP Digital Entertainment Center uses the operating system and installed software programs during normal operation. If your HP Digital Entertainment Center works improperly or stops because of the software, you may be able to repair it by restarting the HP Digital Entertainment Center, using System Restore, or using other methods including the System Recovery programs.

Two blank DVD-R discs are included with the HP Digital Entertainment Center system. You can use these DVD-R discs to create System Recovery discs that you can use to recover your system.

For instructions on using recovery discs, repairing and recovering your software, and more information, refer to the Warranty and Support Guide that came with your HP Digital Entertainment Center.

Problems with software programs may be caused by corruption or damage to an individual program (application or software driver) or to part of the operating system software.

172HP Digital Entertainment Center