Problem (continued)

Solution

 

 

The memory card

■ The memory card reader is a device that uses the Safely Remove Hardware

reader won’t read my

task. This appears as a Windows system tray icon next to the time. Do not

memory cards.

click Stop in the Safely Remove Hardware window. If you do click Stop, the

 

drive is disconnected. If this happens, restart the HP Digital Entertainment

 

Center.

 

■ Do not insert or remove memory cards when the in-use light is flashing. To do

 

so may cause data loss, or it may permanently damage the card reader.

 

■ Format a memory card before you use it. Click Start, and then click My

 

Computer. Under Removable Storage, right-click the memory card icon and

 

select Format. Click Start. Click OK on the Format Complete Window, and

 

then click Close to finish.

 

■ Some cards have a read/write or security switch on the card. Make sure

 

the read/write switch is set to Write Enabled before attempting to write

 

data to it.

 

■ Make sure the amount of data you are storing has not exceeded the storage

 

limit of the card.

 

■ Make sure the memory card is one of the supported types: CompactFlash I/II

 

and Microdrive, Memory Stick, Memory Stick Pro, MultiMedia, Secure

 

Digital, SmartMedia, or /xD.

 

■ Make sure the memory card is fully inserted into the correct slot.

 

■ Remove the memory card when the light is not flashing, and shine a flashlight

 

into the empty slot. If any of the pins are bent, have the HP Digital

 

Entertainment Center serviced if a pin is touching another pin.

 

■ Inspect the ends of the memory cards for dirt or material closing a hole or

 

spoiling a metal contact. Clean the contacts with a lint-free cloth and small

 

amounts of isopropyl alcohol. Replace the memory card if necessary.

 

 

My video is

■ Your file may be corrupt or in an unsupported format. Open the video file in

experiencing errors.

a video editor such as WinDVD Creator, and then resave the file in a

 

supported format.

 

■ There may be a problem with the codec. For more information, look in

 

Windows Media Player Help, and then search for codec.

 

 

Codec errors are

Codec is an abbreviation for compressor-decompressor. A codec is software or

occurring when I

hardware used to compress and decompress digital media.

play certain files.

If you get a codec error when playing an audio file, open the file in Windows

 

 

Media Player. Configure Windows Media Player to automatically download

 

codecs. You must be connected to the Internet to download the codec file.

 

 

168HP Digital Entertainment Center