If a DVD movie doesn’t fill the screen

•Each side of a double-sided DVD has a different format (standard or widescreen). In widescreen format, black bands appear at the top and bottom of the screen. To view the standard format, turn the disk over and play the other side.

If a DVD doesn’t play with two displays

•Before starting the DVD player, press Fn+F5 to switch to one display. You cannot switch displays once the DVD player is started.

•If you’re using both displays, the DVD image will not appear on any display set up as “secondary.” Click Start, Control Panel, Appearance and Themes, Display. Click Advanced on the Settings tab, then click the S3Display tab and change settings.

Display Problems

If the notebook is on, but the screen is blank

•Move the mouse or tap the touch pad. This will wake the display if it is off.

•Try pressing Fn+F2 to increase the brightness.

•Press Fn+F5 in case the internal display was disabled. (Do this three times to return to the state you started from.)

•If the notebook is cold, allow it to warm up.

If the screen is difficult to read

•Make sure the display resolution is set to its default of 1024×768: click Start, Control Panel, Appearance and Themes, Display, Settings.

If part of the Windows desktop is not visible and you have to scroll down to see the taskbar, or does not fill the entire display and has a black border

•The display resolution may be set incorrectly. Adjust as needed.

If an external display does not work

•Check the connections.

•Press Fn+F5 in case the external monitor was disabled. (Do this three times to return to the state you started from.)

•Test the display with the e-DiagTools diagnostics—see “Using the e-Diagtools Diagnostic Tests” on page 25.

ze1000 Series Troubleshooting and Self-Repair Guide

Troubleshooting and Diagnostics

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