PC Card (PCMCIA) Problems

If the notebook doesn’t recognize a PC card

Make sure the card is fully inserted in the bottom slot.

Remove and reinsert the PC card.

Restart the notebook.

Check the HP Business Support web site (www.hp.com/go/bizsupport) for information about installing certain PC cards.

Make sure your notebook supports the PC card: check the HP Notebook web site (www.hp.com/notebooks) for a list of approved and tested PC cards.

Try the card in another computer to see whether the card functions properly.

If the card requires an IRQ, make sure one is available. If necessary, set the IRQ to an unused value: click Start, Control Panel, Performance and Maintenance, System. On the Hardware tab, open the Device Manager, then view resources by type.

Test the PC card with the e-DiagTools diagnostics— see “Using the e-Diagtools Diagnostic Tests” on page 25.

If an I/O card stops communicating properly

The card may have been reset if your notebook went on standby or into hibernation, or turned off. Exit any applications, then remove and reinsert the card.

If a PC card modem is not working

Disable the internal modem:

1. Click Start, Control Panel, Performance and Maintenance, System.

2. On the Hardware tab, open the Device Manager.

3. Double-click Modem, then double-click the internal modem.

4. Select the option to disable the modem.

If file transfers through the PC card are unusually slow or produce timeout errors

Connect the AC adapter.

Use the BIOS configuration utility to set I/O Performance to Max I/O Performance—see “Using the BIOS Configuration Utility” on page 26. (Note: this significantly reduces the battery’s operating time.)

ze1000 Series Troubleshooting and Self-Repair Guide

Troubleshooting and Diagnostics

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