Performance Problems

For best performance with Windows XP, the notebook should have at least 128 MB of SDRAM.

If the notebook pauses or runs sluggishly

This may be normal Windows behavior. Certain background operations (such as a virus-scanning program) can affect can affect response time.

Some file browsers respond slowly while processing graphics or waiting for broken network connections to time out.

Press Ctrl+Alt+Del to see if an application is not responding.

Restart the notebook.

If the notebook’s hard disk drive frequently runs (as indicated by the hard drive light on the front of the notebook) while the notebook appears to be paused or running slowly, Windows is likely spending excess time writing to its swap file on the notebook’s hard disk. Consider installing additional memory.

Check the amount of available free disk space. Delete temporary and unneeded files.

If the notebook stops responding

Press Ctrl+Alt+Del to end any application that is not responding.

Reset the notebook—see “Resetting the Notebook” on page 9.

Power and Battery Problems

If the notebook turns off immediately after it turns on

Battery power is probably extremely low. Connect the AC adapter or insert a newly charged battery.

If the notebook keeps beeping

The notebook beeps repeatedly when the battery is low (you can set this option in Power Options in Control Panel). Save your work immediately, turn off the notebook immediately, and insert a charged battery or connect the AC adapter.

If the notebook doesn’t go on standby as expected

If you have a connection to another computer, your notebook won’t go on standby if the connection is active.

If the notebook is performing an operation, it normally won’t go on standby until the operation is complete.

If the notebook doesn’t automatically hibernate as expected

Make sure hibernate support is enabled: click Start, Control Panel, Performance and Maintenance, Power Options, then click the Hibernate tab.

Check the Power Schemes tab to make sure the hibernation timeouts for AC power and battery power are not set to Never.

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Troubleshooting and Diagnostics

ze1000 Series Troubleshooting and Self-Repair Guide