LAN Problems
If the
•Check all cables and connections. Try connecting at a different network station, if available.
•If the green light next to the LAN port does not light, the LAN cable may not be connected to the network or the network may be down. Try connecting a different notebook to the cable.
•Click Start, Control Panel, Network and Internet Connections, Network Connections. Make sure you have the correct clients and protocols installed.
•Make sure the LAN cable is Category 3, 4, or 5 for
•Use the networking problems troubleshooter in Windows Help and Support.
•Click Start, Control Panel, Performance and Maintenance, System. On the Hardware tab, open the Device Manager. If the network interface is disabled, try to enable it. If it has a conflict, try disabling another device.
If you can’t browse My Network Places
•Click Start, Search to look for a computer.
•Check with your network administrator to make sure NetBEUI protocol is supported on the network.
If you can’t log in to Netware servers
•If a Netware server is using IPX/SPX protocol, you may need to force your frame type to match the server’s frame type. Check with your network administrator.
If the notebook stops responding after booting
•Check whether you have a TCP/IP network with no DHCP server. This can cause a long delay at startup because DHCP is enabled. Contact your network administrator to determine the proper TCP/IP configuration.
If file transfers are unusually slow or produce timeout errors
•Connect the AC adapter.
•Use the BIOS configuration utility to set I/O Performance to Max I/O
16 | Troubleshooting and Diagnostics | ze1000 Series Troubleshooting and |