HTC 99HLR002-00 Update and reset, Updating the phone software, Restarting your phone soft reset

154 Update and reset

Update and reset

Updating the phone software

From time to time, software updates for your phone may be available. Your phone can check and then notify you if there’s a new update. You can then download and install the software update using your phone’s Wi-Fi or data connection.

Checking and downloading phone software updates may incur additional data transfer fees from T-Mobile.

Make sure your phone has a microSD card inserted. The update will be downloaded to the microSD card.

Depending on the type of update, the update may erase all your personal data and customized settings, and also remove any applications you’ve installed. Make sure that you’ve backed up the information and files you want to keep.

When there is an update available, the Install system software update dialog box will appear onscreen. Select Install now and then tap OK.

If you’re in the middle of a call and there’s an update available, you’ll receive an update notification. After you end the call, slide open the Notifications panel (see "Opening the Notifications panel" in the Getting started chapter). Then tap the update notification to download and install the software update.

Wait for the update process to finish. When the update is finished, the phone will automatically reset.

Restarting or factory resetting your phone

Restarting your phone (soft reset)

If your phone is running slower than normal, an application is not performing properly, or your phone becomes unresponsive, try restarting your phone and see if that helps solve the problem.

1.If the display is off, press the POWER button to turn it back on.

2.Unlock your phone if the Lock screen is displayed. See "Unlocking the screen" in the Getting started chapter.

3.Press and hold the POWER button, and then tap Restart.

4.When asked to confirm, tap Restart.

If you can’t restart the phone following the above steps, remove the battery, wait for a few seconds, reinsert the battery, and then turn the phone on.