HTC HTC EVO 4G Setting Up Your Voicemail, Sprint Account Passwords, Account Username and Password

Tip: Do not press while the device is being activated. Pressing cancels the activation process.

Note: If you are having difficulty with activation, contact Sprint Customer Service by dialing 1-888-211-4727from any other phone.

Setting Up Your Voicemail

Your device automatically transfers all unanswered calls to your voicemail, even if your device is in use or turned off. You should set up your Sprint Voicemail and personal greeting as soon as your device is activated.

1.Press and tap > Voicemail.

2.In the Personalize your Voicemail window, tap Personalize now.

3.Your device will automatically connect with Sprint Voicemail service. Follow the voice prompts to:

Create your passcode.

Record your name announcement.

Record your greeting.

Note: Voicemail Passcode

Sprint strongly recommends that you create a passcode when setting up your voicemail to protect against unauthorized access. Without a passcode, anyone who has access to your handset is able to access your voicemail messages.

For more information about using your voicemail, see “Voicemail” on page 100.

Sprint Account Passwords

As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your data services account. To ensure that no one else has access to your information, you will need to create passwords to protect your privacy.

Account Username and Password

If you are the account owner, you will create an account username and password when you sign on to www.sprint.com. (Click Need to register for access? to get started.) If you are not the account owner (if someone else receives the bill for your Sprint service), you can get a sub-account password at www.sprint.com.

Voicemail Password

You’ll create your voicemail password (or passcode) when you set up your voicemail. See Setting Up Your Voicemail for more information on your voicemail password.

Data Services Password

With your Sprint device, you may elect to set up an optional data services password to control access and authorize Premium Service purchases.

For more information, or to change your passwords, sign on to www.sprint.com or call Sprint Customer Service at 1-888-211-4727.

Setting Up Service

1A. Setting Up Service 3