HTC POLA100 user manual To perform a hard reset, Tap Start Settings System tab Clear Storage

Managing Your Device 221

Important If Encrypt files placed on storage cards is or was enabled before, then backup all files from the storage card before using Clear Storage, performing a hard reset, or updating the ROM system software. Otherwise you will no longer be able to access the encrypted files on the storage card. Use ActiveSync or Windows Mobile Device Center to transfer files between your storage card and computer. After the procedure, copy your files back to the storage card.

To perform a hard reset

1.Press and hold the GPS/MESSAGING and INTERNET EXPLORER buttons, and at the same time, use the stylus to press the RESET button at the bottom of your device.

2.Release the RESET button, but continue pressing the GPS/ MESSAGING and INTERNET EXPLORER buttons until you see this message on the screen:

This operation will delete all your personal data, and reset all settings

to manufacturer default. Press Send to restore manufacturer default, or press other keys to cancel.

3.Release the buttons, and then press SEND on your device to perform the hard reset, or press any other button to cancel the reset.

Clear Storage

Another way of clearing the device storage and reset all settings back to factory default settings is to use the Clear Storage feature. You will lose all your data and files on the device storage when you use Clear Storage, so make sure to do a backup first.

Important If Encrypt files placed on storage cards is or was enabled before, then backup all files from the storage card before using Clear Storage, hard reset or updating the ROM system software. Otherwise you will no longer be able to access the encrypted files on the storage card. Use ActiveSync or Windows Mobile Device Center to transfer files between your storage card and computer. After the procedure, copy your files back to the storage card.

1.Tap Start > Settings > System tab > Clear Storage.

2.Enter “1234” then tap Yes.