HTC RAPH500 user manual View and reply to messages, Synchronize e-mails

66  Exchanging Messages

View and reply to messages

To download a complete e-mail

By default, each e-mail received in the inbox on your device contains only the first few kilobytes of the message. When you open an e-mail, it displays only the headers and part of the message. You must download the whole e-mail to view the complete content.

To download a complete e-mail message, open the e-mail and then do one of the following:

•Finger-scroll to the end of the message, and tap Get entire message and any attachments (POP3   e-mail account) or tap Get the rest of this message (IMAP4 and Outlook e-mail accounts).

•Tap Menu > Download Message.

Notes • The Fetch Mail feature, which is available for POP3 and IMAP4 Internet e-mail accounts, downloads an entire e-mail without the need for you to perform a full synchronization. This limits the download to just the e-mail message that you want and helps save data cost. Fetch Mail is also available for Outlook E-mail. See “Instant download through Fetch Mail” in Chapter 7 for details.

•Download may take some time, depending on the speed of your Internet connection, size of the whole   e-mail, and whether file attachments are automatically downloaded.

To download file attachments

•POP3 e-mail account: File attachments of a POP3 Internet e-mail account are automatically downloaded when you download a complete e-mail.

•IMAP4 and Outlook e-mail accounts: File attachments appear below the subject of an e-mail message. Tapping an attachment opens the attachment if it has been fully downloaded or marks it for download the next time you send and receive e-mail.

You can set automatic download of file attachments. See “Customize e-mail settings” in this chapter for details.

To reply to or forward a message

1.Open the message and tap Menu > Reply, Menu > Reply All, or Menu > Forward.

2.Enter your response, then tap Send.

Notes • You can receive and view HTML e-mails from any type of e-mail account. The HTML format is retained, without layout shifting or resizing. HTML e-mail support in Outlook Mobile is available only if you are synchronizing your device with Microsoft Exchange Server 2007.

•When replying using an Outlook e-mail account, you can customize ActiveSync to exclude addresses, including your own, from being added to the recipient list. Tap Menu > Options in ActiveSync, select the E-mailitem, tap Settings, then tap Advanced. In the My e-mail addresses text box, enter e-mail addresses you want to exclude.

Synchronize e-mails

Synchronizing e-mails ensures that new e-mails are downloaded to the device Inbox folder, e-mails in the Outbox folder are sent, and e-mails deleted from the server are removed from your device. The manner in which you synchronize e-mails depends on the type of e-mail account you have.

To automatically synchronize an Outlook e-mail account

1.Connect your device to your computer through USB or Bluetooth. Otherwise, connect through   Wi-Fi or a data connection if you are synchronizing Outlook e-mail with the Exchange Server. For more information, see Chapter 7.

2.Synchronization automatically begins, and your device sends and receives Outlook e-mail.

To manually synchronize your Outlook or Internet e-mail account

1.Select your Internet e-mail account. (See “To select a messaging account” in this chapter.)

2.Tap Menu > Send/Receive.