3.Check that the security mode of the wireless network is set to
Note that the WPS function is forcibly disabled if the wireless network uses the Wired Equivalent Privacy (WEP) encryption.
4.Check the positions of the HG658c and the computer. Ensure that they are far from the electric appliances such as microwave ovens, refrigerators, or cordless telephones that generate strong magnetic or electric fields.
5.Place the HG658c in an open area.
Although radio signals can pass through obstacles, their transmission is affected if they pass through too many obstacles such as walls.
What can I do if noises exist during telephone calls?
1.Check that a splitter is installed.
A splitter helps to protect the ADSL call quality from being affected due to the interference of other signals.
2.Check that telephone lines are securely connected. In particular, ensure that the telephone line connecting to the splitter is securely connected.
3.Replace telephone lines and ensure that the telephone lines are not faulty.
After a broadband device is installed, does Internet access degrade call quality or do telephone calls lower the Internet access rate?
No. The HG658c uses the frequency division multiplexing (FDM) and splitter technologies to separate voice signals from data signals. Although these two types of signals are transmitted through one telephone line, they are carried by different frequency bands. Therefore, they do not interfere with each other. In this case, you can make telephone calls and access the Internet at the same time, without degrading call quality or lowering the Internet access rate.
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