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15.1 Troubleshooting
Beforecontacting your local service, please read the following instructions. If the product does not
worknormally after completing the following troubleshooting, please contact your local product
distributoror service centre.
** 1. TheLED on the front panel does not light.
**
-Check the main power cable and check that it is plugged into a suitable power outlet.
2. Nopicture
**
-Make sure that the product is in Operation Mode.
-Make sure that the AV Cable is firmly connected to the TV.
-Make sure that Cable line is correctly connected to the equipment.
-Check the brightness level of TV.
-Check the channel is on air.
3. Poorpicture & sound quality
**
-Make sure there is no mobile phone or microwave oven near the equipment.
4. Noor poor sound
**
-Check the volume level of the TV and product.
-Check the Mute status of the TV and product.
-Press the Audio button to change the audio type.
5. Remotecontroller does not operate
**
-To manipulate the equipment with remote controller, the remote controller's emitting part
shoulddirectly point towards the receiving part of product's remote controller.
-Check the battery of Remote controller.
6. Reservationis unavailable
**
-Check whether it is not overlapped with other reservation.
-Check whether the power switch is off.
7. Watchingscrambled channel is not available
**
-Check the correct Smart Card is plugged in.
-Check the correct smart card is plugged in, and correctly plug the smart card again.
-Check whether the Smart Card is damaged.
-Make sure you subscribe to the channel.
-If the recorder has been turned off for a longer time (standby or power off), please wait for
authorization,up to 60 minutes.
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15. Troubleshooting
GB 72
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