**
13.2 Error Message
Errormessage Possiblecauses Whatto do
PleaseInsert
Smartcard
TheSmartcard is not present Insertthe Smartcard.
Unknown
Smartcard
FaultySmartcard or not an Irdeto
Smartcard.
Insertthe appropriate Smartcard.
Contactthe product distributor if the
problempersists.
SmartcardFailure Thecurrent Smartcard may be
faulty.
Insertthe appropriate Smartcard.
Contactthe product distributor if the
problempersists.
Checking
Smartcard
TheSmartcard is being verified. It
maybe inserted up-side down.
Serviceis currently
scrambled
TheSmartcard has expired or the
datecodeon the card has gone
backwards.
CheckSmartcard. Contact the
productdistributor if the problem
persists.
ServiceUnknown No service is located at the entered
channelnumber.
Serviceis currently
notrunning
Operatingstatus of the service is set
toOff.
ParentalControl
Lock
Whenthe parental rating of the
eventis greater than the setting
madevia the Parental Control
menu.
Enterthe PIN-code or reset the
settings.
NoEvent
Information
Theinformation for the current event
orservice has not been received,
NoSignal Thesignal is too weak. Resetthe cable.
NoService
available
Thereare no services available. Resetthe setting and restart
channelsearch.
13. Troubleshooting