Country or Region Telephone Number | IBM 73P3309 specification

Phone numbers are subject to change without notice. For the latest phone number list, go to www.ibm.com/pc/support and click Support Phone List.

Country or Region	Telephone Number	Country or Region	Telephone Number

Argentina	0800-666-0011	Malaysia	03-7727-7800

Australia	1300-130-426	Mexico	001-866-434-2080

Austria	01-24592-5901	Netherlands	020-514-5770

Belgium	Dutch 02-210-9820	New Zealand	0800-446-149
	French 02-210-9800

Bolivia	0800-0189	Norway	66 81 11 00

Brazil	55-11-3889-8986	Peru	0-800-50-866

Canada	1-800-565-3344	Philippines	632-995-2225
	Toronto 416-383-3344

Chile	800-224-488	Portugal	21-791 51 47

China (PRC)	800-810-1818	Russia	095-940-2000

China (Hong Kong S.A.R.)	852-2825-7799	Singapore	1800-840-9911

Columbia	980-912-3021	Spain	91-662 49 16

Denmark	45 20 82 00	Sweden	08-477 4420

Ecuador	1-800-426911 (option #4)	Switzerland	058-333-09-00

Finland	09-459 69 60	Taiwan	886-2-2725-9799

France	02 38 55 74 50	Thailand	66-2-273-4000

Germany	07032-1549 201	Turkey	00-800-446-32-041

Indonesia	021-523-8535	United Kingdom	0-1475-555 055

Ireland	01-815-9202	United States	1-800-426-7378

Italy	02-7031-6101	Uruguay	000-411-005-6649

Japan	Consumer customers	Venezuela	0-800-100-2011
	0120-887-870
	Business customers
	0120-887-874

Luxembourg	298-977 5063	Vietnam	848-8295-160

Appendix E. IBM Statement of Limited Warranty - Z125-4753-07 - 11/2002 E-15

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IBM 73P3309 manual Country or Region Telephone Number

Contents

IBM Multi- Burner Plus User’s Guide Page IBM Multi- Burner Plus User’s Guide Page Contents Appendix D. Service and Support Safety Read first Vi IBM Multi-Burner Plus User’s Guide Service General safety guidelinesPower cords and power adapters Extension cords and related devices Heat and product ventilation Batteries CD and DVD drive safety IBM Multi-Burner Plus User’s Guide About this book ″Installation″Registering your product ″Introduction″ Xii IBM Multi-Burner Plus User’s Guide Introduction IBM Drive Letter Access DLAProduct description Software description Installation requirements Handling precautionsBefore you begin Drive controls and connectors 4IBM Multi-Burner Plus User’s Guide Installing the drive InstallationSetting the configuration jumpers Opening the computer Attaching the cables to the drive Mounting the drive in the bay Installing the software Completing the hardware installationSetting up the system for CD playback Using the drive Removing the disc from the cartridge Using single and double-sided DVD-RAM media Returning the disc to the cartridge Using CD-R and CD-RW discs Securing a disc in a vertically mounted drive Using the drive with CDs and DVDs Before using the software Using the DVD Player softwareUsing the DVD Player Manually ejecting a disc Using the RecordNow software Using drive letter access DLAClick Intervideo WinDVD Click the General Properties tab Using Intervideo WinDVD Creator Plus Making a bootable CD or DVDRecordNow projects About CD and DVD images Maintaining the drive Handling and caring for a discCaring for the drive Installation 12IBM Multi-Burner Plus User’s Guide Physical specifications Appendix A. Product specificationsPower requirements Environmental requirements Media Write speeds Write speeds Select Control Panel Appendix B. Problem solving 2IBM Multi-Burner Plus User’s Guide You receive an error message Disc cannot be read. Take the following actionsThere is no sound from the disc 4IBM Multi-Burner Plus User’s Guide Click the Advanced Settings tab Click Settings Click Control PanelEnabling DMA for Windows Me Enabling DMA for Windows 2000 Professional Click Control Panel Click Switch to classic view Enabling DMA for Windows XPEnabling digital audio extraction Page 4IBM Multi-Burner Plus User’s Guide Appendix D. Service and Support Online technical supportTelephone technical support 2IBM Multi-Burner Plus User’s Guide What this Warranty Covers What this Warranty Does not CoverPart 1 General Terms What IBM Will Do to Correct Problems How to Obtain Warranty ServiceExchange of a Machine or Part Your Additional Responsibilities Governing Law Limitation of Liability Part 2 Country-unique Terms JurisdictionPeru CAMBODIA, LAOS, and Vietnam Malaysia Following Terms Apply to ALL Emea Countries Governing Law Following Terms Apply to ALL EU Countries 10IBM Multi-Burner Plus User’s Guide Egypt Items for Which IBM is Not Liable Ireland Part 3 Warranty Information Warranty PeriodMulti-Burner Plus Customer Replaceable Unit ″CRU″ Service Types of Warranty ServiceOn-site Service Customer Carry-In or Mail-In Service Country or Region Telephone Number 16IBM Multi-Burner Plus User’s Guide Trademarks Appendix F. Notices Federal Communications Commission FCC statement Electronic emissions noticesIndustry Canada Class B emission compliance statement Avis de conformite a la reglementation d’Industrie Canada European Union emission directive Union Européenne Directive Conformité électromagnétiqueUnione Europea Directiva EMC Conformidad électromagnética Union Europea Normativa EMC Page Part Number 73P3309