Getting help and service

vEngineering change management - Occasionally, there might be changes that are required after a product has been sold. IBM or your reseller, if authorized by IBM, will make selected Engineering Changes (ECs) available that apply to your hardware.

The following items are not covered:

vReplacement or use of non-IBM parts or nonwarranted IBM parts

Note: All warranted parts contain a 7-character identification in the format

IBM FRU XXXXXXX

vIdentification of software problem sources

vConfiguration of BIOS as part of an installation or upgrade

vChanges, modifications, or upgrades to device drivers

vInstallation and maintenance of network operating systems (NOS)

vInstallation and maintenance of application programs

Refer to your IBM hardware warranty for a full explanation of IBM warranty terms. Be sure to retain your proof of purchase to obtain warranty service.

If possible, be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem. Please ensure that you have downloaded the most current drivers and system updates, run diagnostics, and recorded information before you call. When calling for technical assistance, please have the following information available:

vMachine Type and Model

vSerial numbers of your computer, monitor, and other components, or your proof of purchase

vDescription of the problem

vExact wording of any error messages

vHardware and software configuration information for your system

Telephone numbers

Note: Telephone numbers are subject to change without notice. For the latest list of IBM HelpCenter telephone numbers and hours of operation, visit the Support Web site at www.pc.ibm.com/qtechinfo/MIGR-

4HWSE3.html

Country or region

Language

Telephone Number

 

 

 

Argentina

Spanish

0800-666-0011

 

 

 

Australia

English

1300-130-426

 

 

 

Chapter 3. Getting help and service from IBM 39

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IBM G40 Series manual Ibm Fru, Telephone numbers 4HWSE3.html

G40 Series specifications

The IBM G40 Series, also known as the IBM G40, represents a significant milestone in the realm of advanced computing. Launched in the early 2000s, the G40 series was designed to cater to both enterprise and small business needs, making it a versatile option for a range of applications. Featuring a user-friendly interface and robust architecture, the G40 series carved out a niche for itself in the competitive landscape of personal computing.

One of the defining characteristics of the IBM G40 Series is its powerful processor lineup, which typically includes Intel and AMD options. These processors, coupled with ample RAM configurations, ensure that users can seamlessly run multiple applications simultaneously without lag. The series supported a range of RAM capacities, making it suitable for both casual users and professionals requiring high-performance computing.

The G40 Series also shines with its graphical capabilities. Many models in this series came with integrated graphics options, as well as dedicated graphics configurations, catering to users ranging from daily office tasks to graphic-intensive applications. This versatility allowed the G40 to appeal to a broad audience, from business users to gamers.

Furthermore, the G40 Series incorporated multiple connectivity options, including USB ports, Ethernet, and Wi-Fi capabilities, ensuring that users can easily connect to the internet and peripheral devices. The inclusion of upgraded multimedia features enabled high-quality audio and video playback, making it a suitable choice for entertainment purposes as well.

A notable aspect of the IBM G40 Series is its emphasis on security. Many models featured advanced security technologies such as biometric fingerprint scanners and hardware encryption. These security measures were particularly appealing to businesses concerned about data protection and compliance with industry regulations.

In terms of design, the G40 Series was characterized by its sleek and professional look, making it an attractive addition to any office environment. The build quality was robust, ensuring durability even in demanding settings.

In summary, the IBM G40 Series stands out due to its powerful processing capabilities, versatile graphics options, extensive connectivity features, and strong emphasis on security. Whether for business applications, media consumption, or casual browsing, the G40 Series offered a well-rounded computing experience that met the diverse needs of its users. As technology continues to evolve, the legacy of the G40 Series remains a testament to IBM's commitment to delivering reliable and innovative computing solutions.