Diagnosing problems
If you have a problem with your computer,you can test it by using
PC-Doctor
®
for Windows
®
. Torun PC-Doctor for Windows, do as follows:
1. Click Start.
2. Move the cursor to All Programs (in Windows other than WindowsXP,
Programs) and then to PC-Doctor for Windows.
3. Click PC-Doctor.
4. Choose one of the tests from either the Device Categories or the Test
Scripts.
Attention
Running any tests may take several minutes. Make sure you have time
to run the entire test; do not interrupt the test while it is running.
The System Testof the Test Scripts runs some tests of critical hardware
components, but it does not run all of the diagnostic tests in PC-Doctor for
Windows. If PC-Doctor for Windowsreports that all of the tests in the System
Testhave been run and that it has found no problems, consider running more
of the tests in PC-Doctor for Windows.
If you are preparing to contact IBM for support, be sure to print the test log
so that you can rapidly provide information to the help technician.
Solving computer problems
10 ThinkPad
®
G40 Series Service and TroubleshootingGuide