Related service information
This section provides information about the following:
v“Service web site”
v“Restoring the preloaded system”
v“Passwords”on page 29
v“Power management”on page 31
Service web site
When the latest maintenance diskette and the system
program service diskette become available, a notice will be
posted on http://www.ibm.com/pc/partner/infotips
Restoring the preloaded system
If the data on a hard-disk drive is damaged or accidentally
erased, you can restore the software that was shipped with
the computer.This software includes the pre-installed
operating system, applications, and device drivers.
Torestore the pre-installed software, you can use either
the Product Recovery program or a recovery CD.
Ordering the recovery CD
When the hard-disk drive is replaced because of a
failure, no Product Recovery program is on the new
hard disk. In this case, you must use the Product
Recovery CD for the computer.Order the recovery
CD and the hard-disk drive at the same time so that
you can recover the new hard-disk drive with the
pre-installed software when they arrive. For
information on which CD to order,see “Recovery
CDs”on page 154
The Product Recovery program is in the service partition, a
section of the hard-disk drive that is not displayed by
Windows Explorer.
Attention: All of the files on the primary hard-disk
partition (usually drive C) will be lost in the recovery
process. Be sure to back up copies of the files you have
saved on your drive C before you begin.

Product Recovery program

Note: The recovery process might take up to 2 hours.
Touse the Product Recovery program to restore the
pre-installed software, do the following:
1. Save all files and shut down the desktop.
2. Turnoff the computer.
Relatedservice information
General descriptions 27