For the support telephone number and support hours by country, refer to the following
table or to the enclosed technical support insert. If the number is not provided, contact
your IBM reseller or IBM marketing representative. Response time may vary
depending on the number and nature of the calls received.
Appendix B. Product warranties and noticesWarranty Statements
The warranty statements consist of two parts: Part 1 and Part 2. Part 1 varies by country. Part 2
is the same for both statements. Be sure to read both the Part 1 that applies to your country and
Part 2.
United States, Puerto Rico, and Canada (Z125-4753-05 11/97)
(Part 1 - General Terms on page 2-2)
Worldwide except Canada, Puerto Rico, Turkey, and United States (Z125-5697-01
11/97)
(Part 1 - General Terms on page 2-5)
Worldwide Country-Unique Terms
(Part 2 - Country-Unique Terms on page 2-8)
IBM Statement of Limited Warranty for United States, Puerto
Rico, and Canada (Part 1 - General Terms)
This Statement of Limited Warranty includes Part 1 - General Terms and Part 2 - Country-unique
Terms. The terms of Part 2 may replace or modify those of Part 1. Thewarranties provided
by IBM in this Statement of Limited Warranty apply only to Machines you purchase for your use,
and not for resale, from IBM or your reseller. The term “Machine” means an IBM machine, its
features, conversions, upgrades, elements, or accessories, or any combination of them. The term
“Machine” does not include any software programs, whether pre-loaded with the Machine,
installed subsequently or otherwise. Unless IBM specifies otherwise, the following warranties
apply only in the country where you acquire the Machine. Nothing in this Statement of Warranty
affects any statutory rights of consumers that cannot be waived or limited by contract. If you have
any questions, contact IBM or your reseller.
Machine - USB Portable CD-ROM Drive
Warranty Period* - One Year
*Contact your place of purchase for warranty service information. Some IBM Machines are eligible
for On-site warranty service depending on the country where service is performed.
The IBM Warranty for Machines
Support 24 hours a day, 7 days a week
Canada 1-800-565-3344
U.S.A./Puerto Rico 1-800-772-2227