What to do first

When you do return a FRU, you must include the following information in the parts exchange form or parts return form that you attach to it:

__ 1. Name and phone number of servicer __ 2. Date of service

__ 3. Date on which the machine failed __ 4. Date of purchase

__ 5. Failure symptoms, error codes appearing on the display, and beep symptoms

__ 6. Procedure index and page number in which the failing FRU was detected __ 7. Failing FRU name and part number

__ 8. Machine type, model number, and serial number __ 9. Customer’s name and address

Note for warranty: During the warranty period, the customer may be responsible for repair costs if the computer damage was caused by misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by the customer.

Following is a list of some common items that are not covered under warranty and some symptoms that might indicate that the system was subjected to stress beyond normal use.

Before checking problems with the computer, determine whether the damage is covered under the warranty by referring to the following list:

The following are not covered under warranty:

vLCD panel cracked from the application of excessive force or from being dropped

vScratched (cosmetic) parts

vDistortion, deformation, or discoloration of the cosmetic parts

vPlastic parts, latches, pins, or connectors that have been cracked or broken by excessive force

vDamage caused by liquid spilled into the system

vDamage caused by the improper insertion of a PC Card or the installation of an incompatible card

vImproper disc insertion or use of an optical drive

vDiskette drive damage caused by pressure on the diskette drive cover, foreign material in the drive, or the insertion of a diskette with multiple labels

vDamaged or bent diskette eject button

vFuses blown by attachment of a nonsupported device

vForgotten computer password (making the computer unusable)

vSticky keys caused by spilling a liquid onto the keyboard

vUse of an incorrect ac adapter on laptop products

The following symptoms might indicate damage caused by nonwarranted activities:

vMissing parts might be a symptom of unauthorized service or modification.

vIf the spindle of a hard disk drive becomes noisy, it may have been subjected to excessive force, or dropped.

24ThinkPad SL400 and SL500Hardware Maintenance Manual

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IBM SL500 manual What to do first, Following are not covered under warranty

SL500 specifications

The IBM SL500 is a notable entry in the realm of high-capacity tape libraries, designed for organizations that require efficient data backup, archiving, and management solutions. It stands out due to its robust feature set, innovative technologies, and the capability to evolve with an organization's growing data needs.

One of the principal features of the IBM SL500 is its modular architecture, allowing businesses to start with a basic configuration and expand as their requirements grow. This scalability is crucial in accommodating increasing data volumes without requiring a complete system overhaul. The library supports a variety of tape formats, including the IBM LTO (Linear Tape-Open) technology, known for its high capacity and reliability.

The SL500 also integrates advanced features like a user-friendly graphical interface for monitoring and managing tape operations. This interface simplifies administrative tasks and provides real-time insights into the system's performance, allowing IT professionals to manage data more efficiently. Additionally, the SL500 comes equipped with automated handling capabilities, such as robotic arms that minimize manual intervention, thus reducing the risk of human error and improving operational efficiency.

In terms of scalability, the SL500 supports multiple drive configurations and slots for cartridges, which can house thousands of tape cartridges, enabling organizations to tailor the system to their unique data storage needs. It can include up to 10 tape drives and house more than 7,000 cartridges, offering a massive storage capacity that is both reliable and secure.

The library's robust security features further enhance its appeal. It includes data encryption capabilities to protect sensitive information stored on tapes, ensuring compliance with various regulatory standards. Moreover, its integration capabilities with IBM Spectrum Protect and other data protection software allow organizations to streamline their backup and recovery processes.

Another significant aspect of the SL500 is its energy-efficient design. IBM has incorporated energy-saving features in the library, reducing operational costs and environmental impact. This forward-thinking approach reflects a growing need within data management solutions to balance performance with sustainability.

In summary, the IBM SL500 is an advanced tape library system that combines scalability, automation, security, and energy efficiency. With its various features and capabilities, it is an appealing choice for businesses seeking to enhance their data management strategies while accommodating future growth.