iHome iW3 user manual English, Problems, Possible Solutions, Exit app and double tap home button

Problems	Possible Solutions
I’ve selected the iW3 speaker as my	1. Verify that the volume is not muted or set to 0.
AirPlay audio source, but I do not hear	2. Verify that there is not another iTunes library or iOS device connected to the iW3
any music.		speaker.
	3.	Try restarting iTunes or your iOS device.
	4.	Try restarting your iW3:
		- Unplug the AC cable/remove the iW3 from the charging base.
		-	Slide the rear Power Switch to the OFF and then ON position.
	5.	Upgrade the software on your AirPlay compatible device (iTunes, iPad, iPhone, or
		iPod touch).
Occasional breaking of AirPlay music	Do one or all of the following:
streaming.	1. Enable the Auto Channel Scan option (if available on the Wi-Fi router).
	2.	Enable the Wireless Intelligent Stream Handling (WISH) option (if available on the
		Wi-Fi router).
	3.	Enable the Quality of Service (QoS) option (if available on the Wi-Fi router).
	4.	Move your iW3 speaker closer to your Wi-Fi access point.
	5.	Change network security settings to WPA (WPA2) Personal. WEP is known to cause
		issue with AirPlay streaming and we do not recommend this legacy security format.
	6.	Restart your iPod Touch/iPhone/iPad or iTunes or iW3 speaker.
	7.	Browsing Internet content like news, music, video, etc. via your home Wi-Fi network
		from other Wi-Fi devices may affect the AirPlay performance. In case of AirPlay
		break or disconnection, it is recommended to stop or limit Internet surfing.
Problems using the iHome Set app.	Sometimes there is an authentication error with an iOS device (common to any iOS
	accessory) that causes the device running the iHome Set app to be unable to detect the
	iW3. The user may correctly connect the iW3 with the USB sync cable, but the app will
	keep showing the message “Please connect your iHome AirPlay compatible device with
	an iPod USB sync cable”.
	1.	Verify sync cable is connected to the rear USB port on the iW3 and securely
		connected to your iOS device (iPad, iPhone, iPod touch)
	2.	Restart iHome Set app (takes 10 sec.)
		- Exit app and double tap home button
		- Press & hold iHome Set app
		- Close app and exit app manager
		-	Restart iHome Set
	3.	Restart iOS device (takes 1 minute)
	4.	Reset the iW3 speaker (takes 30 seconds)
		- Using a paper clip, reset the iW3 speaker by pressing the Reset Button on the
			bottom of the speaker within the charging base recess. The iW3 will reboot and
			power ON again.
		- Repeat iW3 Wi-Fi Network Setup process if necessary.
	Note: iHome Set only works when docked with iHome AirPlay products and requires
	iOS 4.0 to work.

Questions? Visit www.ihomeaudio.com/support/airplay/

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