Page 27INF55WIN8 Hardware Guide
Touchpad funcons are not funcon-
ing consistently
• Remove all objects placed on the lip of the monitor and/or within 2” of the touchpad
screen.
• Disable PiP feature.
• Power the monitor o and back on aer a few seconds. Re-boong the monitor helps
the touchpad to re-synchronize.
Remote is not working • Make sure the baeries are installed in the proper orientaon and are not dead.
• Verify the remote is turned on (the buon is on the boom of the remote).
• Verify you are poinng the remote at the table and are within 26’ (8m) and 30 degrees
(horz/vert) of the sensor.
• Verify that the IR Control seng in the Advanced Opon OSD menu is set to Normal.
Keypad and/or mouse is not working • Make sure the baeries are installed in the proper orientaon and are not dead.
• Press the Connect buon on the boom of the keypad.
• Verify the USB adapter is installed into the monitor's USB port.
• Verify that the Keyboard Control seng in the Advanced Opon OSD menu is set to
Unlock.
LED Indicators
Front LED
(near IR sensor)
PC LED
(back of the monitor)
Solution
O O • The monitor is completely shut-down. Verify the power cord is properly
connected to the power outlet and to the monitor. Verify that the power
switch on the back of the unit is turned on. Plug another electrical device
to the power outlet to verify that the outlet is supplying the proper volt-
age.
Red O • The monitor is hibernang. Press the Power buon on the remote or
keypad.
Orange Blinking Green • The monitor is in standby mode. Press the Power buon on the remote
or keypad.
Green Green • The monitor is powered on.
ForAddionalTroubleshoongSupport,pleasecontact:
InFocus Corporaon
Technical Support
6am-5pm PST
877-388-8385
www.infocus.com/support