Insignia NS-2BRDVD Blu-ray Disc Player

 

Problem

Solution

Sound

 

 

 

 

 

 

The player is on and

• Make sure that the disc is not dirty or scratched.

 

 

 

 

 

Problem

Solution

 

displays the start logo

 

 

To clean the disc, see “Cleaning discs” on

 

 

 

 

and menu, but there is

 

No sound, low volume,

• Check the connections and the Digital Audio

 

page 24.

 

 

no image from the disc

 

distorted sound, or

 

• Try resetting your player. Press STANDBY/ON,

 

Output settings.

 

displayed

 

incorrect audio type

 

wait five seconds, then press STANDBY/ON

 

• If you have connected a sound system, make

 

 

 

 

 

 

again.

 

 

sure that the input mode on the sound system is

 

The player freezes when

• Reset your player. When you see “loading” on

 

 

set correctly. For more information, see the

 

 

 

documentation that came with the sound

 

reading a CD-R or DVD-R

 

 

 

the screen, press OPEN/CLOSE, remove the disc

 

 

system.

 

 

 

 

 

 

and clean it, then try again.

 

 

• Press AUDIO to select the audio.

 

 

 

 

 

• Sound effects (such as Re-master or V. Surround)

 

 

 

 

 

do not work when the bitstream signal is output

TV screen and video

 

 

from the HDMI AV OUT jack or the DIGITAL

 

 

 

 

 

AUDIO OUT jack.

 

 

 

 

 

• When BD-Video Secondary Audio is turned

 

Problem

Solution

 

 

 

 

 

off, Dolby Digital Plus, Dolby TrueHD, and

 

No picture on the TV or

• Make sure that the TV is connected to the

 

 

DTS-HD are output from the DIGITAL AUDIO

 

picture is distorted

 

 

OUT jack as Dolby Digital or DTS Digital Surround

 

VIDEO OUT jack, COMPONENT VIDEO OUT

 

 

 

 

 

 

bitstream.

 

 

jacks, or the HDMI AV OUT jack on your player.

 

 

 

 

 

 

• Try resetting your player. Press STANDBY/ON,

 

 

For more information, see “Setting up your

 

 

 

 

 

 

wait five seconds, then press STANDBY/ON

 

 

player” on page 4.

 

 

 

 

 

 

again.

 

 

• Make sure that the TV is set to the correct input

 

 

 

 

 

 

 

 

 

source (such as VIDEO 1). For more information,

 

Cannot switch audio

• Some discs do not let you change the audio.

 

 

see the documentation that came with the TV.

 

 

• When connecting a sound system using a coaxial

 

 

• Your player may be in screen saver mode. To

 

 

digital cable, optical digital audio cable, or an

 

 

reset your player, press STANDBY/ON, wait five

 

 

HDMI cable, you cannot switch the audio if

 

 

seconds, then press STANDBY/ON again.

 

 

Digital Audio Output is set to Bitstream. Set

 

Video is not in high

• The VIDEO OUT jack cannot output in high

 

 

Digital Audio Output to PCM or connect the

 

definition

 

 

sound system using a standard audio cable.

 

definition video.

 

 

 

 

 

 

 

 

 

• If you have connected the TV to the HDMI or

 

 

 

 

 

component video jacks, make sure that you have

HDMI connections

 

 

 

selected the correct resolution in the setup

 

 

 

menu. For more information, see “Selecting the

 

 

 

 

 

video output resolution” on page 9 or “Selecting

 

Problem

Solution

 

 

the output resolution” on page 13.

 

 

 

 

 

 

4:3 aspect ratio picture

 

 

 

• Depending on the Blu-ray Disc, the Component

 

• Change TV Aspect to 16:9. For more

 

 

 

expands left and right or

 

 

Video Out jacks may be limited to a resolution

 

information, see “Selecting the aspect ratio” on

 

 

 

screen size is incorrect

 

 

of 480p.

 

page 13.

 

 

 

 

 

4:3 aspect ratio picture

• Use the TV to change the aspect ratio. See the

 

No sound, low sound,

• Audio may not be heard when more than four

 

expands left and right or

 

distorted sound, or

 

documentation that came with the TV.

 

devices are connected with HDMI cables. Reduce

 

screen size is incorrect

 

incorrect audio type

 

• If the TV is connected to the component video

 

the number of connected devices.

 

 

 

 

 

 

jacks, set TV Aspect to 4:3 Pan & Scan. For

 

 

• The sound effects will not work when a

 

 

more information, see “Selecting the aspect

 

 

bitstream signal is output from the HDMI jack or

 

 

ratio” on page 13.

 

 

the DIGITAL AUDIO OUT jack.

 

 

 

 

 

• Depending on the connected equipment, the

 

Video does not change

• Depending on the video, some changes are

 

 

 

 

 

sound may be distorted if your player is

 

when video settings in

 

 

 

subtle and not as perceptible.

 

 

connected with an HDMI cable.

 

the setup menu are

 

 

 

 

 

 

• When BD-Video Secondary Audio is set to On,

 

changed

 

 

 

 

 

 

 

Dolby Digital Plus, Dolby TrueHD, and DTS-HD are

 

When playing a BD-Live

 

 

 

 

• Try clearing BD storage. For more information,

 

 

converted to 48 kHz Dolby Digital. LPCM 7.1

 

disc, the screen is black.

 

 

 

see “Clearing BD storage” on page 18.

 

 

channel audio is converted to 5.1 channel audio.

 

 

 

 

 

 

• Make sure that the Internet connection is

 

 

In this case, set the BD-Video Secondary

 

 

working correctly. Some discs require an Internet

 

 

Audio to Off.

 

 

connection.

 

 

 

 

 

• Check all cables to make sure that they are

 

 

 

 

 

connected correctly and securely.

 

 

 

www.insigniaproducts.com

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